Account Manager
About the role:
The Account Manager for the Government Growth & Retention Team is responsible for managing and expanding relationships with government clients. This role focuses on ensuring client satisfaction, driving growth in existing accounts, and retaining customer loyalty by delivering value through our products and services.
Key Responsibilities:
- Build and maintain strong, long-lasting relationships with key stakeholders in government accounts.
- Serve as the primary point of contact for all client-related activities, including inquiries, support, and service issues.
- Identify opportunities for account growth by understanding client needs and aligning them with LexisNexis solutions.
- Develop and implement strategies for retaining existing clients and minimizing churn.
- Meet and exceed assigned growth targets and contribute to the overall revenue objectives of the Government Growth & Retention team.
- Negotiate contracts and close agreements to maximize profits while ensuring client satisfaction.
- Stay informed about industry trends, market conditions, and competitive landscape to provide clients with relevant insights and solutions.
- Gather feedback from clients to inform product development and enhancements.
- Work closely with internal teams, including product development, marketing, and customer support, to deliver outstanding service and solutions to clients.
- Share best practices and insights with team members to drive overall team performance.
Qualifications and Experience:
- Bachelor’s degree in business, Marketing, or a related field.
- Minimum of 3-5 years of experience in account management, preferably within the legal, information solutions, or government sector.
- Proven track record of achieving sales targets and building strong client relationships.
- Excellent communication and interpersonal skills.
- Strong negotiation and problem-solving abilities.
- Ability to understand and articulate complex solutions to clients.
- -Highly motivated, results-oriented, and capable of working independently and as part of a team.
Work in a way that works for you.
We promote a healthy work/life balance across the organization, with various flexible and remote working options available to employees.
Working with Us
LexisNexis Legal & Professional is proud to be an equal-opportunity employer. We are committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Together, we are building a diverse and inclusive workplace.
Working for you
We believe in a healthy work/life balance. We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Comprehensive, multi-carrier health plan benefits
- Disability insurance
- Dependent care and commuter spending accounts
- Life and accident insurance
- Retirement benefits (salary investment plan/employer stock purchase plan)
- Modern family benefits, including adoption and surrogacy
About our Team
LexisNexis is a data and analytics company with 10,500 colleagues serving customers in more than 150 countries. We’re one of the largest information and analytics companies on the planet. We design solutions that help our customers increase productivity, improve decision-making and outcomes, and be more successful.
LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.
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