PN11 - Sales Support Analyst at Rockcruit

We are seeking Sales support Analyst 🔎

Responsible for providing support to the Sales team during the whole sales lifecycle: from lead to opportunity to deal. Main deliverables are static sales material (decks, rate cards, etc.); dynamic sales material (such as proposals); and contracts. Additionally, the sales support area provides other areas with useful information regarding the sales process and the deals.

Technical Skills:

• Advanced English level.
• HubSpot knowledge (Sales Module).
• Knowledge of advanced data analytics tools (e.g., Google Data Studio, Power BI, Looker) is a plus.
• Proficient in Google tools (Docs, Sheets) or similar suites.
• Tech knowledge and industry experience are a plus.
• Good communication skills.
• Aesthetic criteria (Photoshop or Illustrator skills desirable).
• Ability to understand and make basic adjustments to contracts based on templates, with manager or legal supervision.

Responsabilities:

• Compose high-quality proposals and sales materials under supervision.
• Lead of a sales support sub-area
• Build metrics and dashboards.
• Start analyzing basic metrics and dashboards under guidance, learning to identify trends and insights.
• Prepare contracts using templates, and provide input on basic contract adjustments under the supervision of a manager or legal advisor.
• Coordinate with cross-functional teams in proposal composition.
• If needed, participate in client interviews to gather information.
• Personalize and deliver templated sales material.
• Maintain an organized document base of sales material.
• Interface with other areas for information synchronization.
• Mentor Junior team members in developing proposal creation skills, understanding contract management and reporting.
• Identify and suggest basic improvements in tools and processes, contributing to the team's overall efficiency.

Soft Skills:

• Initiative: Assumes a more active role in problem-solving and starts leading in relevant situations.
• Results and Quality Orientation: Focused on consistently achieving high-quality results, correcting deviations, and incorporating improvements.
• Teamwork: Exercises leadership in some situations and strengthens interdepartmental relationships.
• Autonomy: Demonstrates more autonomy, making decisions in some specific situations while recognizing when supervision is necessary.
• Adaptability: Shows advanced adaptability, maintaining a proactive mindset when faced with challenges.