Customer Service/Merchandiser

Primary purpose of role:

The purpose of a Customer Service Representative/Merchandiser is to attend various sites throughout the UK and carry out various assigned tasks. Within this role, Automotive products will be checked, handled and installed/removed as required to a satisfactory standard. This is a mobile role and you will be given a company van, you will be required to travel throughout the week and stay away from home on a regular basis.

Reporting to: Customer Service Controller

Duties and Responsibilities:  

• To attend various sites to install/remove a variety of automotive products. Due to this, heavy lifting will be required, although manual handling training is provided.
• To assist with the collection or Warranty items and Old Core when directed to do so.
• Ensure all Health and Safety is being adhered to, personal protective equipment (PPE) is in full usage and that site rules are followed to a safe standard.
• Maintain care, servicing and cleanliness of a company vehicle.
• Any other activity as determined by the management team.

To be successful with Alliance Automotive Group:

• Hard-working, conscientious, and passionate about contributing towards the smooth and professional delivery of our products to our customers.
• Excellent attention to detail and takes pride in the standards and quality of your work.
• Happy, helpful and smiley in character and possess a ‘Can do approach’ to both your work and personal life, to aid you in providing a consummate level of service to our customers.

Requirements:

• Full driving License

Apec, part of Alliance Automotive Group (AAG), is a leading distributor of light and commercial vehicle parts to the automotive aftermarket, serving over 35,000 repairers across the UK & Ireland.

AAG is owned by Genuine Parts Company (GPC), the number one parts distribution business in North America, leading to an increased level of synergies helping achieve record growth.