Technical Writer (IV)

Are you ready to work on a new set of market leading products poised to make a splash in the industry?  You can as a Software Engineer Manager within NCR Hospitality Division.  
NCR Hospitality Solutions is an entrepreneurial team focused on building innovative omni channel solutions for quick and table service restaurants. In this role, you will join a team building Point of Sale products augmented by a web-based Back Office and customer facing user interface. You will be hands on and enjoy creating new products. You desire to work in a team of full stack developers and love working in an Agile environment.  We’re looking for someone who values and cares about the big picture but can execute today.  We offer great opportunities and the chance to work on a team of stellar people.

Job Description Summary:

• Research, design, and develop print and online documentation for a variety of audiences for software products in accordance with product release schedule and the Documentation team style guidelines.

Job Description & Responsibilities:

• Work with product owner and product manager to understand the requirements of the new feature.
• Work with development and quality assurance staff to understand the implemented solution.
• Create new documentation for the new feature.
• Publish the documents in the required formats.
• Maintain existing documents to update them for changed or added functionality.
• Proficiency with Adobe FrameMaker and Adobe Acrobat a plus.

Responsibilities

• Analyzes and summarize functional specs and works with demo or prototypes to understand product functionality.
• Individually develop and update technical documentation/content adhering to format, content and style guidelines.
• Builds and manages information deliverable.
• Determine and apply appropriate levels of editorial treatment to project materials
• Accept editorial input from management and peers and incorporate such edits.
• Runs quality checks on their own deliverable before sending them for reviews to the customers
• Review documentation produced by other team members.
• The Technical Writer is responsible for planning, creating, and producing of written documentation for systems, products, Software’s and technologies.
• Create and maintain thorough, accurate, and concise end user documentation including user guides, release notes, and training materials. The Technical Writer must work closely with end users, subject matter experts, developers, other stakeholders to gather information needed for documentation.
• Complete writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology.
• Actively participates in the Agile scrum meetings (Good to have)

Job Requirements Skills Required for Technical Writer:

• Proven technical writing and editing skills
• Superior command of the English language including rules and usage [[Tsafrir, Naama]]  spoken and written
• Strong research skills including gathering and analyzing data from multiple sources (subject matter experts)
• Detailed oriented, autodidact, organized, high communication skills and self-managed
• Maintain internal technical reference documentation, including configuration guid s, technical release notes, context-sensitive help mappings, process & procedure guides, and system requirements.
• Can create wiki or searchable pages and then upload the contents
• Manage multiple projects concurrently and meet all documentation deliverable deadlines
• Research and evaluate new documentation tools and methods.