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Salesforce Research advances state-of-the-art AI techniques, developing models and prototypes that pave the path for innovative products at Salesforce. We tackle real-world problems in areas such as image recognition and natural language processing from Salesforce's enterprise customers by harnessing the latest deep learning techniques. As part of our team you’ll learn unique skills, work with talented people and help us shape the future of AI in Palo Alto and our recently announced new hub, Salesforce Research Asia in Singapore!
Job Category
Product
Job Details
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
We are seeking a top-tier and highly motivated Senior Product Manager to join the ISV Commercialization team. In this role, you will be responsible for the commercialization strategy for the transactable marketplace, delivering the product roadmap, defining go-to-market strategies, and ensuring operational readiness. Success in this role requires familiarity with transactional platforms, quote to cash processes, and emerging trends in consumption based models. Separately, you will also contribute to the ISV Commercialization team’s goals to prioritize OEM product launch opportunities and develop product requirements to meet partner needs across our platform products.
You will collaborate closely with leadership, product stakeholders, and cross-functional teams for product launches. We are looking for someone who is confident in presenting to senior executives, effective at navigating internal processes, has strong technical skills and understanding of sophisticated systems.
Key Responsibilities:
Develop and implement the commercialization strategy for AppExchange’s Transactable Marketplace, including transaction flows, pricing models, and SKU strategy in alignment with existing infrastructure and processes
Understand Jobs-to-be-Done (JTBD) framework for partners and stakeholders across the user journey for contracting, provisioning, and payments in order to prioritize requirements
Support pilots and early rollouts, capturing feedback from partners and customers
Collaborate with Finance, ProductOps RevRec, RevOps to facilitate effective integration of Transactable Marketplace with current operations and upcoming initiatives (e.g., Lotus)
Be responsible for operational readiness efforts to ensure systems, processes, and resources are prepared for launch
Write and maintain effective Product Requirements Documents (PRDs) that clearly define the product vision, user stories, and technical requirements for engineering teams
Engage directly with ISV partners to gather insights into their business models, technical requirements, and difficulties on topics such as licensing, provisioning, product access across org types (dev, demo, test, etc.)
Own ISV JTBD, prioritizing features and improvements based on OEM partner requirements
Maintain a PRD and backlog of prioritized product features, balancing immediate ISV/OEM needs with long-term product vision and market opportunities.
Act as the primary liaison between product, engineering, marketing, sales to ensure successful product delivery and market readiness.
Required Qualifications:
Bachelor’s degree in Business, Computer Science, Engineering, or an equivalent; MBA or relevant advanced degree preferred.
Solid understanding of transaction platforms and quote-to-cash workflows
5+ years of product management experience, with proven experience of writing effective PRDs
Knowledge of Salesforce product and platform features, capabilities, and methodologies.
Ability to synthesize complex technical concepts into clear, actionable product requirements and communicate them effectively to cross-functional teams.
Ability to create detailed, structured PRDs that clearly capture the vision, requirements, and user stories
Confident working across functions and comfortable presenting to senior leadership
Preferred Qualifications:
Experience working with ISV partners, particularly in the commercialization of software products or cloud-based solutions.
Familiarity with partner business models, licensing strategies, and go-to-market approaches
Experience navigating complex internal processes and collaborating with diverse teams
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Salesforce welcomes all.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
For New York-based roles, the base salary hiring range for this position is $192,900 to $265,200.
For California-based roles, the base salary hiring range for this position is $192,900 to $265,200.
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
