Director, Real Estate - Project & Facility Management

Why Us?:

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

The Director, Real Estate Design, Construction & Facility Management (DCFM) - Remote will lead and support Hanger’s operating units, managing a broad range of retail clinics, commercial offices, industrial warehouse and fabrication projects from inception, design and construction through to completion and ongoing facility management. Projects predominantly involve the design and construction activities, but also partner with other real estate team members on site selection and lease negotiations for new builds (both turnkey and Hanger builds), retrofits and decommissioning.  Facility Management entails the management of our work order system and maintenance of our facilities to ensure a safe and productive workplace with a careful eye towards asset preservation.

As the Director of DCFM you will partner closely with corporate teams such as Real Estate Transactions, Lease Administration, Facility Management, Real Estate Law, Clinics, Fabrication and Financial Planning; supporting roughly 900 properties in Hanger’s national portfolio. You will build and grow strong relationships with field teams, leveraging leadership skills and previous experience to be provide valuable expertise and facilitate Hanger’s mission of Empowering Human Potential.

This role is open to 100% remote, but candidates located in the greater Austin metro are preferred.

• Responsible for all aspects of design and construction project management; from site selection diligence through lease negotiations (work letter), design, contracting, construction, vendor management, communication with various project stakeholders on project timelines and project close-out via a certificate of occupancy.
• Responsible for the workflow and management of our facilities work order management system from requests to resolution and closeout.
• Management of real estate projects including new builds, relocations, reconfigurations and decommissioning.
• Management of facilities repairs and maintenance.
• Coordination of project management processes including the review and updating of standard, external partner qualifications / contracts, cost estimation / management, value engineering, quality control and business justifications.
• Direct and manage outside design partners, general contractors and other vendors as required.
• Review clinic, fabrication, warehouse and office standards and program requirements and recommend changes as required.
• Monitor landlord, developer and contractors work, schedules, and contract obligations.
• Understand the permitting process timing to anticipate final project completion and delivery to the field.
• Review CD’s and other documentation for accuracy and completeness.  
• Review, analyze operating and capital budget data and prepare accruals as required.
• Must be able to work in a team and in a coordinated and fast-track approach and coordinate project activities with internal departments (Clinics, HR, IT & Security) as well as outside partners / consultants (architects, engineers, GC’s, Landlords, etc.)
• Travel is required to market areas to tour and inspect proposed sites, existing sites and to assess construction progress and perform punch walks and delivery.

Requirements for the role: 

• Bachelor’s degree in Business, Real Estate or related field. 
• Fifteen years corporate real estate experience in project, construction and facility management for a national portfolio in excess of 250 sites.
• Ten years of staff management experience demonstrating the ability to hire, retain and grow teams.
• Project Management certification preferred but not required.
• Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures. 

• Able to work with several ongoing build-out, refurbishment, repair and facilities projects.
• Strong analytical, planning and organizational skills with a detail-oriented focus enabling incumbent to interpret both statistical and narrative information to track and evaluate project costs, progress and efficiency, and to redirect resources.
• Strong people management skills.
• Strong written and oral communications skills
• Experience with CAD and MS Office programs such as MS Excel and MS Project
• Must be able to work in a team and in a coordinated and fast-track approach
• Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
• Keep the patient at the center of everything that you do, building lifelong trust.
• Foster open collaboration and constructive dialogue with everyone around you.
• Continuously innovate new solutions, influencing and responding to change.
• Focus on superior outcomes, and calibrate work processes for outstanding results.
• Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
• Keep the patient at the center of everything that you do, building lifelong trust.
• Foster open collaboration and constructive dialogue with everyone around you.
• Continuously innovate new solutions, influencing and responding to change.
• Focus on superior outcomes, and calibrate work processes for outstanding results.

#LI-Remote

Pay range of $147,500 to $185,000 annually + annual bonus: up to 25% of base pay depending on bonus criteria.  This pay range is posted to comply with wage transparency laws.  Hanger salary ranges vary based on skill, ability, knowledge, geographic location and other variables.  

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.

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