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Carrier Sales / Logistics Coordinator

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Expert & Leadership (>10 years)
Work from: 
Mexico

Offer summary

Qualifications:

Strong problem-solving skills, Analytical skills needed, Experience with TMS systems, Proficiency in Microsoft Office 365, Strong communication skills.

Key responsabilities:

  • Provide excellent customer service
  • Source carriers and manage bids
  • Analyze metrics for improvement
  • Negotiate rates and onboard carriers
  • Ensure project completion through management
NTD Software logo
NTD Software Startup https://ntdsoftware.com/
11 - 50 Employees
About NTD Software
NTD Software is a Mexican company located in Guadalajara, Jalisco, known as "the silicon valley of Mexico." We help both startups and big companies by finding the right people to join their team and creating digital solutions using the latest or well-established programming languages and tools. Our expertise is in building software from the ground up and expanding our clients' existing teams, allowing us to work with businesses globally.
See more NTD Software offers

Job description

If you thrive in a forward-thinking and innovative workplace, excel at building and nurturing relationships, and have a passion for the transportation industry, we want to hear from you! We are expanding our team to cover evening and weekend shifts.

Responsibilities:
  • Provide amazing customer service to clients with quick responses to requests, clear communication, attention to detail, and timely follow-up on outstanding items.
  • Utilize Transportation Management Systems (TMS) to complete and manage assigned workload.
  • Follow documented processes to complete assigned workload.
  • Source carriers for bids, projects, or one-off needs.
  • Analyze key metrics to identify trends and opportunities for improvement.
  • Provide insightful reports to enhance decision-making processes.
  • Identify and onboard new carriers to enhance our service offerings.
  • Develop new and grow existing carrier relationships.
  • Build relationships with carriers based on the company’s business needs to secure additional capacity to meet the sales team's demands.
  • Negotiate rates with carriers to secure efficient capacity to meet company business needs.
  • Ensure successful project completion through effective management.

    • Requirements:
  • Remote position working a rotating schedule covering Monday-Friday 5-9 p.m. CST and Saturday-Sunday 8 a.m. – 5 p.m. CST.
  • Strong problem-solving and analytical skills.
  • Ability to thrive in a fast-paced, deadline-driven environment.
  • Proven written and verbal communication skills.
  • Highly collaborative and able to work effectively with all departments.
  • Organized with great attention to detail.
  • Proficiency in Microsoft Office 365: Word, Excel (extensive), Outlook.
  • Experience with 3GTMS, DAT, ITS, and other market-costing data services.
  • Familiarity with various web services for carrier procurement, onboarding, and monitoring.
  • Proficiency in English for clear and effective verbal and written communication.
  • Ability to understand and interpret complex information in English, including technical documents and client instructions.
  • Stable and reliable internet service with minimal downtime and access to an alternative connection if needed.
  • A quiet, distraction-free home office environment dedicated to work activities.

    • Required profile

    Experience

    Level of experience: Expert & Leadership (>10 years)
    Spoken language(s):
    EnglishEnglish
    Check out the description to know which languages are mandatory.

    Hard Skills

    Microsoft Office 365Transportation Management SystemsCarrier Management

    Other Skills

    • Relationship Building
    • Organizational Skills
    • Customer Service
    • Negotiation
    • Detail Oriented
    • Problem Solving
    • Analytical Skills
    • Verbal Communication Skills
    • Time Management
    Are you interested?

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