Symetra has an exciting opportunity to join our team as a
Claims Examiner!
About The Role
In this role, you will review, analyze and process claims in one of the following product lines: Individual Life, waiver of premium, individual disability income and various accelerated benefits; deferred annuities, to include qualified, non-qualified retirement plans and employer-sponsored plans; single premium immediate annuities and Structured Settlements. You'll perform all steps necessary to adjudicate claims that meet established department procedures and regulatory compliance guidelines.
What You Will Do
- Review, analyze and adjudicate claims for deferred annuities, to include qualified, nonqualified retirement plans and employer-sponsored plans.
- Handling claims according to final orders and requisition the release of proceeds accordingly, adhering to appropriate state statutes regarding timeliness, interest and contractual statues.
- Advising of claims status and responding to customer inquiries, communicating claims decisions to insureds, beneficiaries, executors, trustees and other interested parties. Working with attorneys in situations regarding divorce, trust and estate administration, and beneficiary disputes. Communicating with agents, funeral homes and financial advisors. Reaching out to beneficiaries regarding outstanding requirements in an attempt to avoid unclaimed property issues.
- Working with Customer Service, Accounting, and Finance to appropriately manage claims and ensure that reporting and financial requirements are met.
Why Work at Symetra
Here’s what some of our employees have to say about why they work at Symetra:
“Symetra is a great place if you are looking for the opportunity to contribute, to grow, to be seen and valued.” Vernell K. - Auditor
“If you want to work for a company that is always considering its employees while working towards sustainable growth this is that company. Within Symetra, there is always innovation, empowerment, and growth opportunities, all while providing us with a great work/life balance and incredible benefits for a very reasonable cost!” Cindy G. - Program Manager
What We Offer You
Benefits and Perks
We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.
- Flexible full-time or hybrid telecommuting arrangements
- Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
- Paid time away including vacation and sick time, flex days and ten paid holidays
- Give back to your community and double your impact through our company matching
- Want more details? Check out our Symetra Benefits Overview
Compensation
Hourly Range: $21.00-$30.42 plus eligibility for annual bonus program
Your Experience And Skills
- 1 year of insurance-related experience or equivalent.
- High School Diploma/GED required. College degree or equivalent experience preferred.
- Previous insurance experience with reading and interpreting insurance/legal contracts a plus
- Prior claims, customer service, underwriting, compliance experience preferred
- Able to learn quickly in a fast-paced, dynamic environment
- Proven customer service orientation, attention to detail, quality, and accuracy
- Comfortable doing basic mathematical calculations
- Independent judgment and decision-making abilities
- Strong planning, organizational and follow-up skills
- Strong oral, written and interpersonal communication skills
- Self-starter, motivated
We empower inclusion
At Symetra, we’re building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspectives, and removing barriers.
We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.
In a complex industry, we strive for clarity.
Symetra is a dynamic and growing financial services company with 60 years of experience and customers nationwide. In our daily work delivering retirement, employee benefits, and life insurance products, we're guided by the principles of VALUE, TRANSPARENCY AND SUSTAINABILITY. That means we provide products and services people need at a competitive price, we communicate clearly and honestly so people understand what they're getting, and we build products that stand the test of time. We work hard and do what's right for our customers, communities, and employees. Join our team and share in our success as we work toward becoming the next national player in our industry.
For more information about our careers visit www.symetra.com/careers.
Work Authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.
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