Business Intelligence Analyst

This is a remote position.

Position Title: Business Intelligence Analyst

$63,750 to $106,250 annually DOE

Comprehensive health benefits include - medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth, and education reimbursement programs.

At Ziply Fiber, our mission is to elevate the connected lives of our communities every day. We are delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by mainstream internet companies. And as our state-of-the-art fiber network expands in WA, OR, ID and MT, so does our need for team members who can help us grow and realize our goals.

We may be building internet, but we are reaching real people. We strive to build relationships and provide customers and communities with refreshingly great experiences.

We emphasize our values in all our interactions:

Genuinely Caring: Our customers and colleagues are people, and quite possibly our neighbors. We put ourselves in their shoes and give them our full attention.

Empowering You: We empower our customers to choose the products that best meet their needs, and we support our employees to implement solutions that elevate the experiences of our customers and coworkers. 

Innovation and Improvement: We always look for ways to make the experiences of our customers – and each other – better.

Earning Your Trust: We earn trust by communicating simply and transparently as real people, not as a corporation.

Job Summary

This Business Intelligence Analyst is responsible for analyzing trends in business unit data and developing dashboards for leadership to understand and monitor the business. The Business Intelligence Analyst will have a general business understanding to support various business unit organizations such as operations, marketing, sales, or finance. You will grow your understanding of the business to proactively deliver insights to customer organizations.

Essential Duties and Responsibilities: 

The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and are not intended to reflect all duties performed.

• Solve challenging business problems creatively, efficiently, and independently, especially when faced with time and operational constraints or ambiguity.
  
• Work with and manipulate large, complex datasets for analysis and report creation.
  
• Self-sufficiency and sustainability when implementing standardized reporting systems such as TIBCO Spotfire and Alteryx
  
• Establish organizational framework on behalf of stakeholders to improve reporting efficiency and accuracy.
  
• Provide the tools for executives to make strategic decisions with detailed analysis of their SOW.
  
• Be intellectually curious and have a passion for proactively digging into the data to understand “why” we believe the data is accurate, how the data can be validated and kept fresh.
  
• Deep dive into problem areas performing root cause analysis.
  

Qualifications:

• Bachelor’s degree in business, Computer Science, or related field required.
  
• Minimum two (2) years of experience in marketing analytics, business analytics, operations analytics, management consulting, sales operations, or finance organizations.
  
• Strong visual design skills used in creating information dense, easy to understand reports and dashboards.
  
• Experience working with stakeholders and end-users to define, test, elicit and deliver technical and functional BI requirements by making use of Business Intelligence reporting tools.
  
• Strong knowledge of relational, SQL, and dimensional databases.
  
• Ability to understand and explore data warehouse schemas.
  
• Experience with operations or logistics systems, software, and data.
  
• Analytical and communication skills.
  
• Strong MS Excel skills.
  
• Intermediate knowledge of PowerPoint, including the ability to use PowerPoint to communicate analytical insights effectively to stakeholders.
  
• Must be flexible and work analytically in a problem-solving, results-oriented environment.
  
• Strong oral and written communication skills required.
  
• Must be willing to work with and learn modern technologies.
  
• A genuine teammate with exceptional collaboration skills.
  

Knowledge, Skills, and Abilities:

• Ability to work independently and apply sound judgment and reasoning skills to a variety of situations.
  
• Ability to multi-task and collaborate effectively with other personnel to meet deadlines.
  
• Strong verbal and written communication, attention to detail, and organizational skills.
  
• Ability to work within critical deadlines.
  
• Ability to adjust to rapidly changing priorities and schedules.
  
• Ability to provide excellent customer service.
  

Work Authorization

Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of the time is spent sitting in a comfortable position with frequent opportunities to move about. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

Work is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work is primarily a modern office setting.

At all times, Ziply Fiber must be your primary employer. Unless otherwise prohibited by law, employees may not hold outside employment nor be self-employed without obtaining approval in writing from Ziply Fiber. In holding outside employment or self-employment, employees should ensure that participation does not conflict with responsibilities to Ziply Fiber or its business interests.

Diverse Workforce / EEO:

Ziply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the presence of a non-job-related handicap or disability or any other legally protected status.

Ziply Fiber requires a pre-employment background check as conditions of employment. Ziply Fiber may require a pre-employment drug screening.

Ziply Fiber is a drug free workplace.