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3988 - Service Now expert consultant

Remote:

Full Remote

Contract:

Full time

Work from:

United Kingdom

Offer summary

Qualifications:

Experience in ServiceNow modules., Knowledge of ITSM and CSM., Consulting experience with users..

Key responsabilities:

Present ServiceNow AP, Procurement, and Risk Management modules.
Conduct coaching and wrap-up sessions.
Guide users on module utilization.
Review user tests for quality assurance.

Innovex Recruitment Human Resources, Staffing & Recruiting Startup https://www.innovex-recruitment.com/

2 - 10 Employees

See more Innovex Recruitment offers

Job description

This is a remote position.

ServiceNow Consultant

Fully remote

TILL JAN 2025

We are looking for a ServiceNow expert consultant, to present 3 ServiceNow modules to the client's Users. About 3 coaching sessions and 3 wrap up sessions.

Job Description:

Client is currently using ServiceNow mainly on ITSM and CSM modules.

They have access to a sandboy where several modules are installed, and would like to get some functional support to give business stakeholders a tour of the following modules:
1. AP
2. Procurement
3. Risk Management
Request is to have experienced ServiceNow consultants to:

    Present the current modules out of the box

    Provide guidance on how to use and explore those modules to new serviceNow users

    Promote the 3 modules potential extended usage

    Perform a review (QA session) on the tests performed by the users

The goal is to have client's users exploring the UX and possibilities of those modules with a limited coaching to make sure the tool is correctly understood and no false assumption is made during the discovery.