Admin Assistant - Mental Health Services

This is a remote position.

Role Name: Administrative Assistant - Mental Health Services

Schedule:

• 20 hours/week minimum flexible during client business hours Hagerstown, MD Time
  

Client Timezone: Eastern Time (ET)

Client Overview

Join a dynamic, growing outpatient mental health facility in Baltimore, Maryland. This forward-thinking practice is dedicated to providing essential mental health services to diverse clientele, including individuals in rehabilitation and substance abuse recovery. As the facility expands its reach and impact in the community, they’re seeking a motivated professional to support their mission-driven work.

Job Description

As an Administrative Assistant, you’ll be at the forefront of our client’s growth initiatives, playing a crucial role in expanding their client base and streamlining operations. This position offers a unique blend of administrative support and business development, allowing you to make a meaningful impact in the mental health sector. You’ll conduct outreach to potential clients, manage appointments, handle essential administrative tasks, and act as a key liaison between the facility, clients, and partners. This role is perfect for a self-starter who thrives in a fast-paced environment and is passionate about contributing to mental health care accessibility.

Responsibilities

• Spearhead client outreach initiatives, targeting rehabilitation homes and substance abuse facilities
  
• Manage the owner’s calendar, scheduling appointments and coordinating daily activities
  
• Handle email communications and phone interactions with clients and potential partners
  
• Maintain and update patient databases, ensuring accuracy and confidentiality
  
• Assist in verifying patient information and managing Medicaid processes
  
• Collaborate with the owner on marketing efforts and business development strategies
  
• Prioritize and manage tasks for the business owner, acting as a personal assistant
  
• Conduct research to identify potential clients and partnership opportunities
  
• Develop and maintain a structured outreach process to support business growth
  

Requirements

• Proven experience as an administrative assistant, preferably in healthcare or mental health settings
  
• Excellent communication skills, both written and verbal
  
• Proficiency in email management, calendar scheduling, and database systems
  
• Comfortable making and receiving phone calls in a professional manner
  
• Strong organizational skills with the ability to multitask and prioritize effectively
  
• Familiarity with Medicaid processes is a plus
  
• Ability to handle sensitive information with discretion and maintain confidentiality
  
• Proactive attitude with a willingness to take initiative on projects
  
• Adaptability to work in a growing business environment
  
• Passion for mental health awareness and improving community access to care