Customer Project Manager - Installations and Construction (Imaging Systems) – Dallas, TX
The South Zone Installation Project Management Team supporting the Imaging Operations Organization. You will benefit from the team’s growing breadth and depth of healthcare products and services portfolio and be challenged to drive our best-in-class reputation through top customer experience ratings. In a ‘One Team’ culture, you will have the support of an intrinsically linked group of multi-disciplinary experts who are driven by a common mission of making the world healthier and more sustainable.
As a Customer Project Manager, for Imaging Systems you will formulate the project plan, in accordance with the goals and timing set by management; specifies the project scope, resources required, anticipated costs, risk assessment and quality standards to be used. This position will cover Dallas, TX and surrounding areas.
Your role:
Acting as the primary liaison between assigned customers and Philips “back room” organizations for each assigned project/order, including:
Gathering information from the customer needed by Philips teams.
Coordinating with Philips teams to ensure required resources are in place to complete the project.
Gathering and communicate to the customer information (including site drawings, technical specs, etc.) to answer customer requirements or questions.
Keeping the customer informed of progress/status of the project within the Philips organization.
Monitoring progress of the project to key timelines. Work with customer to keep projects on track
Forecasting revenue timing for assigned projects.
Ensuring customer site readiness for installation of Diagnostic Image systems
Achieving revenue target within an assigned area or group of projects
Minimizing overall project cycle time and inventory and maximized customer satisfaction.
Assisting Sales with Order Acquisition (goal 33% of time)
You're the right fit if:
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa.
Company relocation benefits will not be provided for this position. For this position, you will reside in or within commuting distance to Dallas, TX.
Willingness to travel up to 80%. Travel required within assigned zone and infrequently outside zone.
Remote opportunity based in the Dallas, TX area. This person will cover primarily Dallas, TX (but will occasionally travel beyond that to assist other accounts)
Demonstrated track record of project management skills, preferably with PM certification. Bachelor’s degree preferred.
5+ years related experience.
Able to understand site and equipment technical requirements (HVAC, Electrical, Mechanical, Environmental), to include reading of site-specific floor plans, drawings, and specifications.
Demonstrated experience in effective relationship management with all levels and backgrounds across all departments and organizational levels with ability to instill confidence in all situations. This includes customer management, local project managers and contractors, and internal Philips organization.
Experience with MS office suite, Adobe Acrobat, Visio, and CAD
Experience with patient monitoring in a healthcare setting, network certification
This position will require you to meet all customer specific mandates such as vaccinations and or screening tests.
The applicable PMI certification per role/level is required for all Employees hired/re-hired into the CPM/CDM role (including internal transfers from a non-CPM/CDM role). PMI certification obtainment is required within a specific time period of an employee’s start date in the CPM/CDM role. This time period is defined by the role/level and will be documented in the employment offer.
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
Read more about our employee benefits.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
The pay range for this position is $80,300 to $138,000, annually. The actual base pay offered may vary depending on multiple factors including, job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
Note: At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
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This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.
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