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Service Desk Agent

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Intermediate proficiency in Service Desk, Bachelor's Degree, Prior experience in relevant skills advantageous.

Key responsabilities:

  • Support team knowledge and growth
  • Participate in problem-solving discussions
  • Co-create transformation strategies with clients
  • Support clients in agile practices
  • Build Business Agility capabilities for clients
Accenture Nordics logo
Accenture Nordics Information Technology & Services XLarge https://www.accenture.com/
10001 Employees
See more Accenture Nordics offers

Job description

DARE TO BE A PART OF THE CHALLENGE! COME AND JOIN OUR TEAM TOGETHER WE CAN MAKE THE DIFFERENCE!

Did you know that Accenture is leading the digital transformation in the World?

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Our main purpose is to collaborate with our clients, so they can become high-performance businesses. Accenture is present in more than 200 cities, 49 countries and approximately 743,000 employees worldwide.

Offer

  • Career development according to your profile and interests.
  • Work in one of the best companies and feel proud.
  • Access to an innovative methodology and tools.
  • Direct contact with experts worldwide.
  • Use of work schemes and cutting-edge technologies.
  • Constant training.
  • Work environment based on teamwork and collaboration.
  • Participation in International Projects

THE WORK: You will have the exciting opportunity to build knowledge and support the team. Additionally, you will participate in problem-solving discussions, contributing to the growth and success of the organization.

Co-create transformation and continuous improvement strategies with clients
Support clients with core agile and scaling practices to sustain organizational change
Build Business Agility capabilities and bring assets and offerings to clients

HERE'S WHAT YOU WILL NEED:

Intermediate proficiency in Service Desk
It is advantageous to have prior experience in relevant related skills
Bachelor's Degree

BONUS POINTS IF YOU HAVE:

Advanced proficiency in Agile methodologies
Expert proficiency in Change Management
Master proficiency in Project Management
Beginner proficiency in Data Analysis
Intermediate proficiency in Communication

About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com 

Oportunidad Laboral Equitativa                                                                                 
Todas las decisiones del empleador deben tomarse sin tomar en cuenta la edad, raza, creencias, color, religión, sexo, nacionalidad de origen, discapacidades, orientación sexual, identidad o expresión de género, información genética, estado civil, estado de ciudadanía u otra base protegida por la federación, estado, o leyes locales.                                    

Los candidatos no estarán obligados a revelar registros sellados o cancelados de condena o arresto como parte del proceso de contratación. Accenture se compromete a proporcionar oportunidades de empleo para veteranos a nuestros hombres y mujeres de servicio.

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Information Technology & Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Teamwork
  • Problem Solving
  • Communication

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