Why Merit?
At Merit Medical, our mission is to create innovative medical devices that improve lives. Our goal is to hire and develop people who want to build something special through hard work, team effort, and commitment. Together, we are making a difference in the lives of patients around the world.
SUMMARY OF DUTIES
Presents and sells Merit products to new and existing accounts and follows up with these customers to confirm that products delivered meet their needs. Makes in-service presentations to clinicians, explaining new products and their use. Maintains close relationships with clients to ensure that their needs are understood and met. Coordinates with Merit marketing and sales staff to ensure that products are delivered on time, to stay informed about new products, and to provide customer feedback about product innovation.
MAIN TASKS & RESPONSIBILITIES:
• Establishes and maintains close relationships with new clients and existing accounts by:
• Meeting regularly with clients and accounts to present and demonstrate Merit products and to explain their benefits.
• Identifying potential customers and introducing them to the products offered by Merit.
• Maintaining contacts with clients to monitor their satisfaction with products.
• Identifying opportunities to improve customer satisfaction with products.
• Preparing customized drawings for clients needing custom kits or manifolds.
• Preparing and submitting pricing contracts to clients for products.
• Following up with clients to identify opportunities to increase sales volume and profitability.
• Resolving problems with clients regarding manufacturing or delivery problems, if they occur.
• Coordinates with other Merit marketing and sales staff to ensure that the right products are shipped to customers on a timely basis and in the amount required, to stay informed about new products provided by Merit, and to provide feedback from customers about product needs and possible innovations.
• Makes decisions within approved authorization limits regarding product pricing to optimize sales volume and profitability.
• Prepares a monthly report summarizing monthly sales results achieved, contacts made, needs for change in products and suggestions for improvement in Merit's procedures.
• Participates in a variety of sales training and planning meetings to learn about new products and marketing promotions, and to share information about sales goals.
• Maintains a high level of knowledge about Merit and competitor products and their advantages and disadvantages.
• Sets and achieves personal performance goals for sales volume, new contacts made, new client sales and other related sales results achieved.
• Participates as a member of the Merit sales team to improve Merit's ability to increase market share by identifying ways to increase product quality and customer satisfaction.
• Travels by car, airplane, bus, etc. to perform sales duties with clients.
• Performs a variety of other sales related duties, as required.
SUMMARY OF MINIMUM REQUIREMENTS
• Education and experience equivalent to a related Bachelor's Degree.
• A minimum of three years of direct sales experience, preferably in selling medical products.
• Ability to communicate effectively with and to understand the needs of others in a sales relationship.
• A high degree of personal motivation and drive to achieve personal and professional goals.
• Excellent oral presentation skills and the ability to think quickly to apply facts in analysing a problem and explaining that answer to a group of medical technicians and clinicians.
• Ability to learn the usage of medical equipment and to identify and explain possible improvements in usage.
• Ability to work effectively as a team member to achieve organization goals.
• Ability to utilize business mathematics to figure percentages, prepare financial and sales information.
• A high degree of personal organization skills, including the ability to record and report information and to document work performed.
• Ability to work independently with a minimum of supervision.
• Ability to travel extensively and work long hours to achieve goals, as required.
• Excellent driving record with no driving accidents in the past three years or no more than one driving ticket in the last three years.
• Demonstrated computer skills preferably spreadsheets, word processing, database and other applicable software programs
COMPETENCIES
• New client establishment/existing account maintenance
• Product demonstration
• Customer service
• Pricing contract preparation/submittal
• Problem solving
• Product pricing decision making
• Sales reports
• Product knowledge
• Goal setting/achievement
We are Global
Founded in 1987, Merit Medical Systems, Inc. is a leading manufacturer and marketer of proprietary disposable medical devices used in interventional, diagnostic and therapeutic procedures, particularly in cardiology, radiology, oncology, critical care and endoscopy. Merit serves client hospitals worldwide with an international sales force and clinical support team totalling in excess of 500 individuals. Merit employs approximately 6,300 people worldwide.
Merit Medical EMEA currently has over 300 employees, spread over more than 20 countries in the EMEA region.
Merit Maastricht (The Netherlands) is the European Headquarters and Distribution Center of Excellence. Much of Merit Medical’s world-class customer service happens here along with our excellent physician training courses. More than 100 employees work at this growing Merit campus and enjoy many benefits, such as flexible working hours and competitive salaries as well as learning opportunities and internships.
Culture
A supportive and collaborative environment make Merit Medical a friendly, enjoyable place to work. We are proud of our energetic and dynamic culture. Diversity & Inclusion is evident here with a 50/50 ratio of male and female employees and more than 30 nationalities. We value every employee as an individual.
To see more on our culture, go to www.merit.com/careers.
