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Operations Team Manager

Remote: 
Hybrid
Contract: 
Work from: 
Santa Ana (SV)

Offer summary

Qualifications:

Knowledge in the Interpretation Industry, Proficiency in Excel (Medium - Advanced), Strong English skills (Above 85%), Previous experience is a plus.

Key responsabilities:

  • Ensure interpreters meet client expectations
  • Provide real time support and coaching
  • Maintain effective communication with interpreters
  • Collaborate with departments to coordinate efforts
  • Generate reports and analysis for decision-making
One World Global Services LLC logo
One World Global Services LLC Scaleup https://www.oneworldglobalservices.com/
501 - 1000 Employees
See more One World Global Services LLC offers

Job description

Would you like to be part of a globally impactful interpretation company? 💻 At OWGS, we’re looking for a LAD Administrator who will be an essential part of the operations team, collaborating directly with interpreters and other departments to improve production and achieve our goals. 

🖥 Position: Operations Team Leader.
📍 Location: Santa Ana, El Salvador. 
💼 Work Type: Hybrid (Home Office and On-Site). 
Job Description:

The Operations Team Manager is responsible to ensure Interpreters are performing according to our client expectations, working on any area of opportunity needed by providing real time support, proper coaching/follow up when needed. 
As well as ensuring all KPI´s targets are reached. 

Key Responsibilities: 
- Maintain constant and effective communication with our Interpreters Team. 
- Collaborate with different Departments to Coordinate Efforts. 
- Generate reports and analysis in Excel and Office 365 Apps to support decision-making process. 

Requirements:
- Knowledge in the Interpretation Industry. 
- Proficiency in Excel (Medium - Advance) and Microsoft Office 365. 
- Strong English skills (Above 85%).

- Previous experience is a plus. 

Benefits of joining OWGS: 
- Dynamic and Collaborative work environment. 
- Flexibility to work both from home and on-site. 
- Opportunities for Professional Growth. 

IMPORTANT: This position is available ONLY for El Salvador residents. If you want to join our team, send your CV and be part of OWGS to transform the interpretation industry! 🚀

Required profile

Experience

Spoken language(s):
EnglishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Microsoft Excel
  • Coaching
  • Collaboration
  • Communication

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