Inside Sales Agent

This is a remote position.

• Lead Generation:
  

  • Identify and generate new sales opportunities through outbound calls, emails, and social media.
    
  • Qualify leads from marketing campaigns and set up meetings or calls between prospective clients and account executives.
    

• Customer Relationship Management:
  

  • Maintain and update an accurate log of activity in the CRM system.
    
  • Build and maintain strong, long-lasting customer relationships.
    
  • Follow up on inquiries from potential clients and provide detailed information about our products/services.
    

• Sales Presentations and Negotiations:
  

  • Conduct product/service presentations and demonstrations to potential clients.
    
  • Negotiate terms and close sales deals to meet or exceed sales targets.
    

• Customer Service:
  

  • Provide support and respond to client inquiries in a timely and professional manner.
    
  • Resolve customer issues and concerns, ensuring customer satisfaction and retention.
    

• Collaboration:
  

  • Work closely with the marketing team to understand and contribute to sales strategies.
    
  • Collaborate with team members to achieve better results.
    

• Reporting:
  

  • Prepare and present regular sales reports to management.
    
  • Track sales metrics and analyze data to assess performance and identify areas for improvement.
    

Requirements

• Proven experience as an Inside Sales Representative or similar role.
  
• Strong phone presence and experience in making dozens of calls per day.
  
• Proficiency with CRM software and MS Office.
  
• Excellent verbal and written communication skills.
  
• Strong listening and presentation skills.
  
• Ability to multitask, prioritize, and manage time effectively.
  
• A results-oriented approach with a proven track record of achieving sales targets.
  

Education:

• Bachelor’s degree in Business, Marketing, or a related field preferred.