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Team Lead E-commerce Listing Assistant - Auto Parts Industry

Remote:

Full Remote

Contract:

Full time

Experience:

Senior (5-10 years)

Work from:

Australia

Offer summary

Qualifications:

Proven experience in team leadership, Strong understanding of e-commerce platforms, especially eBay, Basic grasp of SEO principles, Excellent communication and interpersonal skills, Bachelor’s degree preferred or equivalent experience.

Key responsabilities:

Lead and mentor a team of about 10 listing specialists
Develop training programs for new and existing staff
Implement quality assurance protocols for listings
Manage workflow and distribute tasks to maximize productivity
Create and monitor KPIs for team performance

BruntWork Human Resources, Staffing & Recruiting SME https://www.bruntworkcareers.co/

501 - 1000 Employees

See more BruntWork offers

Job description

This is a remote position.

Role Name: Team Leader/Supervisor - Auto Parts E-commerce Listings

Schedule:

40 hours per week
Somewhat flexible as long as it is between Monday to Friday 7am - 6pm Florida Time (8 paid hours per day)

Client Timezone: Central Time (CT)

Client Overview

Be part of a dynamic auto parts e-commerce company that’s transforming the automotive aftermarket industry. This innovative business specializes in acquiring vehicles, expertly dismantling them, and bringing a vast array of quality auto components to the digital marketplace. With a strong presence on major e-commerce platforms, particularly eBay, this company is pioneering new ways to connect car enthusiasts and repair shops with the exact parts they need, efficiently and affordably.

Job Description

As the Team Leader/Supervisor for our E-commerce Listings division, you’ll be at the helm of our digital inventory management strategy. This pivotal role combines leadership, e-commerce expertise, and automotive knowledge to drive our online sales to new heights. You’ll oversee a team of listing specialists, developing and implementing strategies to optimize our product listings, improve team efficiency, and enhance our digital presence. This position offers a unique opportunity to shape the future of online auto parts sales, leveraging cutting-edge e-commerce techniques in a rapidly growing market. Your leadership will be instrumental in scaling our operations and cementing our position as a leader in the online auto parts industry.

Responsibilities

Lead and mentor a team of approximately 10 e-commerce listing assistants, fostering a culture of excellence and continuous improvement
Develop comprehensive training programs and materials to onboard new team members and enhance existing staff skills
Implement and maintain quality assurance protocols to ensure all product listings meet high standards of accuracy and appeal
Manage workflow distribution, prioritizing tasks to maximize team productivity and meet business objectives
Create and monitor key performance indicators (KPIs) to track individual and team performance, providing regular feedback and coaching
Collaborate with in-house teams to align listing strategies with overall business goals and marketing initiatives
Continuously analyze and optimize listing processes to improve efficiency and drive sales growth
Stay abreast of e-commerce trends, particularly in the automotive sector, to implement best practices in product listings
Act as a liaison between the remote listing team and company leadership, ensuring clear communication and alignment of objectives

Requirements

Proven experience in team leadership or supervision,
Strong understanding of e-commerce platforms, with particular expertise in eBay’s listing and selling processes
Basic grasp of SEO principles and best practices for optimizing product listings
Excellent communication and interpersonal skills, with the ability to lead and motivate a remote team
Demonstrated ability to create and deliver effective training programs and performance improvement plans
Basic understanding of automotive parts and systems would be useful or at least a passion for cars, with a willingness to expand this knowledge rapidly
Analytical mindset with the ability to interpret data and make data-driven decisions
Proficiency in using and teaching others to use various software tools and e-commerce platforms
Bachelor’s degree in Business, E-commerce, or related field preferred, but equivalent experience will be considered
Flexibility to occasionally adjust working hours to coordinate with in-house team members in the Central Time zone