Junior Operations Assistant

At Smeetz, we are dedicated to revolutionising the way visitor attractions manage their sales and optimise their revenue. As a unified commerce Software-as-a-Service (SaaS) platform powered by AI, we provide attractions such as theme parks, museums, and theatres with an all-in-one solution to effectively manage, market, and price their products.

We are seeking a highly organised and efficient Junior Operations Assistant to support our office management and administrative functions. This role involves handling a variety of tasks to ensure smooth day-to-day operations, while providing administrative support to HR and other departments.

Key Responsibilities: 

Hardware Management:

• Oversee procurement, delivery, and setup of hardware for our clients’ deployments.
• Maintain a hardware catalogue, coordinating with relevant teams to ensure accurate information on pricing, availability, specifications, and other essential details
• Maintain hardware records for proper amortisation and reporting.

Accounting & Billing:

• Manage and record company expenses to maintain precise financial records (via Payhawk).
• Handle all aspects of client billing, ensuring timely and accurate invoicing (via ChargeBee).
• Configure billing terms and conduct monthly reviews to ensure data accuracy.

Human Resources:

• Draft employment contracts that comply with legal requirements and reflect company standards.
• Develop a seamless onboarding and offboarding process, including a dashboard to track each phase of the employee lifecycle.
• Develop and continuously update employee handbooks across multiple jurisdictions that clearly outlines company policies, procedures, and best practices.

Partners & Contracts Management:

• Develop and maintain a comprehensive directory of client contracts, documenting contract periods, special terms, and other critical details.
• Implement a new tool to streamline contract management and improve accessibility. 

• Enforce internal procurement policies to ensure compliance and cost efficiency.
• Maintain an organised directory of software & tools, including ownership, pricing, terms, and renewal schedules.

Requirements

• BSc. in Business Administration or a related field. MSc/MBA is a plus. 
• Proven work experience in a similar role.
• Strong verbal and written communication skills in English; knowledge of other languages is a plus.
• Excellent knowledge of Excel and/or Google Sheet; any coding language is a plus. 
• Ability to work under pressure and meet deadlines. 
• Strong analytical and problem-solving skills with excellent attention to detail.
• Highly organised with the ability to adapt to an ever-changing work environment and demonstrate a high degree of flexibility.
• Dynamic and proactive, with the ability to work independently and collaborate effectively within a team.

Benefits

• You will have the opportunity to take part in a fast growing scale-up. 
• You will work in a highly performance-driven environment. 
• Be part of our growing team in Algeria
• Your successes will be recognised and rewarded with increased earning potential and ownership responsibilities. 
• Through this position, you will have the opportunity to grow in an international environment.
• Develop and maintain of a client contracts

If you're looking to join a startup where you can make a significant impact, we'd love to hear from you. Please submit your resume and a brief cover letter detailing why you believe you're the right fit for this role.