At Kpler, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commodities, energy, and maritime sectors.
Since our founding in 2014, we have focused on delivering top-tier intelligence through user-friendly platforms. Our team of over 500 experts from 35+ countries works tirelessly to transform intricate data into actionable strategies, ensuring our clients stay ahead in a dynamic market landscape. Join us to leverage cutting-edge innovation for impactful results and experience unparalleled support on your journey to success.
About the role
We are looking for a highly motivated Regional Account Manager (RAM) to work in our Global Strategic Sales team based in Singapore. This individual must be passionate and motivated at the idea of selling a disruptive technology solution in the commodities market and maintaining, deepening, and broadening client relationships and sales through renewal, upsells, and cross-sells!
Responsibilities
• Be regionally responsible for a named book of business promoting growth within these accounts through identifying and closing upsell and cross-sell opportunities and retaining and renewing the clients’ existing spend.
• Work in coordination with the global account managers, regional development managers, customer success, marketing, and professional services to ensure the usage of existing users, uncover new opportunities, and drive the regional strategy of your named accounts.
• Maintain and grow the strong relationships and partnerships in place with your existing client base.
• Run various trials and data evaluations with new users to expand account usage and spending.
• Organize client appreciation events and work with marketing to reward existing clients and maintain our brand recognition.
Requirements
• 10+ years experience in Sales in either the Energy, Commodities, or Trading sectors
• Significant experience in global or regional account management roles with complex global accounts
• Proven ability to hit large sales quotas and over-delivering
• Demonstrate an ability to implement a regional strategy for account growth backed up by a short and longer-term forecast pipeline
• Strong interest in building client and product knowledge
• Driven and self-disciplined. You can work in autonomy without much guidance and thrive in unstructured, fast-paced, ever-changing environments
• A team player who always puts the business first with an eye on maximizing you and your team’s long-term gains
• Excellent customer service, listening, and negotiation skills
• Ability to analyze complex client requirements and needs
• Great attitude and motivation
We are a dynamic company dedicated to nurturing connections and innovating solutions to tackle market challenges head-on. If you thrive on customer satisfaction and turning ideas into reality, then you’ve found your ideal destination. Are you ready to embark on this exciting journey with us?
We make things happen
We act decisively and with purpose, going the extra mile.
We build
together
We foster relationships and develop creative solutions to address market challenges.
We are here to help
We are accessible and supportive to colleagues and clients with a friendly approach.
Our People Pledge
Don’t meet every single requirement? Research shows that women and people of color are less likely than others to apply if they feel like they don’t match 100% of the job requirements. Don’t let the confidence gap stand in your way, we’d love to hear from you! We understand that experience comes in many different forms and are dedicated to adding new perspectives to the team.
Kpler is committed to providing a fair, inclusive and diverse work-environment. We believe that different perspectives lead to better ideas, and better ideas allow us to better understand the needs and interests of our diverse, global community. We welcome people of different backgrounds, experiences, abilities and perspectives and are an equal opportunity employer.
