Academic Account Manager - Life Sciences

About Us:

How many companies can say they’ve been in business for over 177 years?!

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

Location/Region: This position is located in Boston area and will cover Boston territory.

What’s the role?

As an Academic Account Manager, you get to work with an astonishing team that plays a vital role at ZEISS. Show case your skills and experience with process in this exciting role as an Academic Account Manager. The successful candidate will be responsible for providing high-end technical sales solutions from a broad portfolio of cutting-edge scientific research products. Our customers work on some of the most profound and challenging scientific questions of our time. At ZEISS Research Microscopy Solutions, the Academic Account Manager works consultatively with university partners and a team of ZEISS Specialists to offer cutting-edge ZEISS solutions to address their imaging needs, ensuring customer success.

Sound Interesting?

Here’s what you’ll do:

• Success in this customer facing role requires an agile mindset with a strong customer focus based on foundational understanding of microscopy, imaging and its application to life sciences.
• In this technical sales role, you will interface with customers as well as the ZEISS Specialists, Product Support and Service, as the project manager, applying your product knowledge and expertise to customer applications to drive Customer Success and Product Sales.
• Your ability to seamlessly demonstrate the ZEISS microscopy system and software solutions will be a critical component needed to be successful in this position.
• You will utilize the ZEISS Sales Process to qualify opportunities and advance them to completion; This primary sales function requires capability across the entire portfolio (product, application, and functionality), and full responsibility on business topics including strong communication and presentation skills, both in person as well as virtual/remote.
• You will work to ensure Salesforce CRM (Customer Relationship Management) system is up-to-date to ensure a funnel current with all opportunities properly characterized, key fields maintained so that forecasting is accurate.
• You will focus on customer face-to-face interactions related to sales, support, relationship development, and customer retention, including the customers' functional partners such as procurement, departmental supervisors, and all key stakeholders within their organization.
• You have a curious mindset, thrive in a team environment, and are motivated to stay current on the latest technological trends in microscopy and image analysis.
• You value a culture of two-way feedback, and will provide feedback regarding customer applications, market conditions, system performance, training, and support to relevant internal stakeholders.
• If you enjoy the deep-technical as well as business aspects of a field technical sales position and are organized and motivated to drive business objectives and customer success, then please contact us to join a winning team.

• Do you qualify?

• Education: BS in Life Sciences or an Analytical Field of study or appropriate experience in microscopy/instrumentation. MS or PhD is preferred but not a requirement.
• Experience preferred in Life Sciences/Bioengineering/Analytical fields applying widefield fluorescence and confocal microscopy to research applications.
• Prior experience in technical sales and managing a field coverage area for technical sales or product support and/or research experience in lab environment.
• Excellent communication and presentation skills, both in-person and virtual.
• Proficiency in computing hardware and software and Microsoft Office Suite (PowerPoint, MS Word, MS Excel)
• Positive “can do” attitude coupled with a willingness to continuously acquire product and application knowledge independently.
• Travel requirement approximately 50%.

Nice to Haves:

• Working knowledge of high-end microscopy, including laser scanning microscopy, and imaging techniques beyond simple image capture and manipulation (e.g., automated time lapse with Z-stack, etc.).
• Sound knowledge and understanding of Laboratory Safety requirements for BSL-1, BSL-2, and when required BLS-3 environments, as well as specimen handling of Level 3 (and below) pathogenic biohazards (e.g., bacteria, viruses, fungi, parasites, and prions).
• Knowledge and experience in biological applications and workflow solutions, including image analysis and bioinformatics is a huge plus.

We have amazing benefits to support you as an employee at ZEISS!

• Medical
• Vision
• Dental
• 401k Matching
• Employee Assistance Programs
• Vacation and sick pay
• The list goes on!

The annual pay range for this position is $63,000 – $78,000.

The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent.

This position is also eligible for a performance bonus or sales commissions. ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off.

ZEISS is an EEO/AA/M/F/Disabled Veteran Employer

Your ZEISS Recruiting Team:

Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).