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CMDB / HAM Analyst

Remote: 
Full Remote
Contract: 
Freelance
Experience: 
Expert & Leadership (>10 years)
Work from: 
New York (USA), United States

Offer summary

Qualifications:

10+ years of experience, Expertise in Service Now and IT Service Management.

Key responsabilities:

  • Evaluate and improve the asset management process.
  • Govern HAM processes from procurement to disposal.
  • Define scope and standards for asset management.
  • Liaise with services to ensure data accuracy.
  • Manage hardware asset operations including forecasting.
Resource Logistics Inc. logo
Resource Logistics Inc. SME https://www.resource-logistics.com/
201 - 500 Employees
About Resource Logistics Inc.
Resource Logistics, Inc. (RLI) was founded in 1997. RLI is a Minority Business Enterprise (MBE) owned and controlled company. Our vision and values shape who we are and how we serve our clients. At RLI this means listening attentively to wishes and requirements of the client and offering them superior human talents and IT solutions; in a way empowering them to make the best decision and achieve their internal goal. Our aspiration is to become one of the world’s leading IT solution provider. Our offices in two different continents enable us to serve clients globally with solutions tailored to client’s individual needs. So that we can identify future industry development ahead of time, take the right steps to server, and benefit our clients, we constantly strive to keep abreast the latest trends in technology and IT management. As an employer, promoting internal mobility, recruiting talent, encouraging sustained employee development, and offering competitive salaries and fringe benefits are all factors that make RLI an innovative and attractive employer. Over 15 years of proven track record in providing cost effective and top notch talent to fortune 1000 companies, government and other major corporations/entities such as TD Ameritrade, Avaya, JP Morgan Chase, Credit Suisse, CIGNA, Blue Cross BlueShield, Hartford Insurance, State Govt Of Maryland etc. ___________________________ ___________________________ ___________________________ Twitter: Career_RLI Facebook: https://www.facebook.com/ResourceLogisticsInc/ LinkedIn: https://www.linkedin.com/company/resource-logistics ___________________________ ___________________________ ___________________________ If you are looking for job, please share your profile directly at: Fresher: should share their resume directly at campus-recruitment@resource-logistics.com & experienced at himani@resource-logistics.com ___________________________ ___________________________ ___________________________
See more Resource Logistics Inc. offers

Job description

We are seeking a CClientB with 10 + years of experience to join our team. The ideal candidate will have expertise in Service Now and IT Service Management. This role involves working in a hybrid model with day shifts and no travel requirements. The candidate will play a crucial role in enhancing our IT service processes and ensuring seamless operations.

  • Evaluate existing asset management process and the design, implementation, and management of new/improved systems for efficiency and effectiveness starting from procurement till disposal.
  • Governing HAM processes starting from procurement till disposal across Organisation
  • Define scope of the asset management processes, function, the items that are to be controlled, and the information that is to be recorded.
  • Ensure asset management standards and procedures are being followed.
  • Ensure assets are uniquely identified with naming conventions; ensure compliance with identification standards for object types, environments, processes, life cycles, documentation, versions, formats, baselines, releases, and templates
  • Propose interfaces with change management, problem management, network management, release management, finance, and administration functions
  • Provides report, including management reports.
  • Liaise with the Field services, Procurement SPOCs, Hands and feet teams to ensure the data accuracy.
  • Asset Baseline and process flow creation
  • Managing hardware Asset Management Operation (Planning, Designing and Forecasting

Required profile

Experience

Level of experience: Expert & Leadership (>10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

IT Service ManagementData AnalysisAsset ManagementProcess ImprovementProject ManagementServiceNow

Other Skills

  • Communication
  • Problem Solving
Are you interested?

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