Corra, a Publicis Sapient company, is the global commerce consultancy and SI that helps brands and organizations grow by evaluating, building, and optimizing their digital commerce ecosystems.
As Publicis Sapient's Commerce Center of Excellence, we are not just strategic thinkers, accomplished engineers, and award-winning experience designers. We are also firm believers that outstanding customer experiences are the result of a perfect blend of flawless technology and beautiful, human-centered design. With 20+ years of experience in commerce technology, we understand that customer expectations are constantly evolving. That's why we've committed to building future-proof solutions and refining an agile execution process, ensuring our clients can achieve more with less.
Winner of multiple Best Places to Work awards, we offer exciting and challenging projects with industry leading companies, competitive health benefits, flexible work arrangements, ongoing career development, company outings, and many other bonuses.
Corra is seeking an experienced Product Manager to join our organization. As a Product Manager you act as your clients’ trusted advisor in leading the overall vision, strategy, roadmap, and prioritization for a specific digital product, or products, within an engagement. This role requires a strategic thinker who can effectively prioritize initiatives, collaborate with cross-functional teams, and deliver innovative solutions to optimize the digital commerce experience ensuring alignment with business objectives and customer needs.
RESPONSIBILITIES
- You will collaborate with clients across retail verticals to understand their business, end-customer needs, and then constantly deliver value with fast sprint cycles.
- Partner with client(s), product owners, strategists, user experience leads, and technical leads to align on product goals and define business value in order to prioritize the feature backlog.
- Develop and communicate the product vision, strategy, and roadmap for the digital commerce platform.
- Ability to conduct research, competitive analysis, and gather customer feedback to identify opportunities and prioritize feature development.
- Manage the product backlog, prioritizing features based on business value, customer impact, risks, dependencies and technical feasibility.
- Define user stories, acceptance criteria, and specifications to guide development efforts.
- Create and manage supporting documentation deliverables — User Stories, Functional Specifications Document (FSD), Use Cases, Data Mapping, Workflow Diagrams and more.
- Manage and prioritize multiple projects, with varying degrees of complexity and business priority, for a single client and across a portfolio of clients.
- Champion the user experience, advocating for intuitive design and seamless customer journeys across digital commerce touchpoints.
- Ability to analyze user data, metrics, and feedback to identify areas for improvement and inform product enhancements.
- Partner with Commerce Analysts to monitor key performance indicators (KPIs) related to digital commerce, such as conversion rates, average order value, and customer retention.
- Utilize data-driven insights to identify optimization opportunities and drive continuous improvement.
- Ability to conduct post-release analysis to evaluate the success of new features and gather learnings for future iterations.
- Stay up-to-date with the capabilities of Corra’s technology Partners and other innovative third party extensions and solutions in the marketplace.
REQUIREMENTS
- Minimum 2-3 years experience as an Ecommerce Product Manager working on Enterprise-level projects.
- Experience working in an Ecommerce agency setting, preferred.
- Minimum 1-2 years hands-on experience with an ecommerce platform, preferably Magento Enterprise, SAP Hybris, or Shopify Plus.
- Undergraduate or Graduate degree in Computer Science, Information Systems, Business Management, Technology, or a related field.
- Working knowledge of general principles of open source software, SQL databases, HTML and CSS, and common web technologies integral to building seamless multichannel experiences
- Experience with complex system integrations that are crucial to ecommerce success, such as ERP, OMS, payment services, WMS or fulfillment, CMS, CRM and more
- Well-versed in Waterfall, Scrum and Agile methodologies, and able to suggest the approach that best fits project needs
- Working knowledge of SEO, Analytics, and CRO is preferred
- Experience using JIRA, Mavenlink or other project management tools is preferred
- Experience as a Product Owner is a plus
- Experience working within SAFe is a plus
- Some travel is required for meetings with team members and clients
PERSONAL ATTRIBUTES
- Outstanding communication skills — written, verbal and listening. You should be comfortable in facilitating difficult discussions, communicating insights, giving specific feedback to your direct reports, and presenting to internal and client stakeholders
- Ability to manage multiple projects and tasks at once, most of the time with competing priorities, and ensure delivery is complete and on time
- World-class prioritization skills
- Know when it is appropriate to delegate and elevate work
- Creative problem solver with ability to adapt and make decisions quickly in a fast-paced environment
- Remain positive and confident in the face of a challenge
- Strong time management and prioritization skills, and ability to quickly switch tasks
- Highly organized, detail-oriented, and process-oriented
- Ability to quickly learn and understand new technologies and concepts
- Honest and dependable, with strong and quick follow through
Potential Salary Range: $130,000-$170,000. Exact compensation may vary based on skills, experience, and location.
Corra provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity or expression, parental status, national origin, disability status, genetic information (including family medical history), protected veteran status or military service, citizenship or immigration status, political affiliation, or other non-merit-based factors and other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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