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Remote Agents for Customer Service

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 
New York (USA), United States

Offer summary

Qualifications:

High school diploma or equivalent required, Previous customer service or travel experience preferred, Self-motivated, capable of working independently, Bilingual skills are advantageous.

Key responsabilities:

  • Deliver exceptional customer service via phone and email
  • Assist clients with travel inquiries and bookings
  • Manage your schedule and workload effectively
  • Foster a positive team atmosphere
Get It Recruit - Hospitality logo
Get It Recruit - Hospitality Human Resources, Staffing & Recruiting Small startup https://www.get.it/
2 - 10 Employees
See more Get It Recruit - Hospitality offers

Job description

Job Overview

Join our dynamic and fast-growing travel company as a Customer Service Agent in a remote capacity. This role is pivotal in delivering outstanding service to our clients while enjoying the flexibility of a remote work environment.

Key Responsibilities

  • Deliver exceptional customer service through phone and email communication.
  • Assist clients with travel inquiries, bookings, and troubleshooting.
  • Independently manage your schedule and workload effectively.
  • Foster a positive and collaborative team atmosphere.

Required Skills

  • Previous experience in customer service or the travel industry.
  • Strong communication skills coupled with a friendly disposition.
  • Capability to operate remotely with your own computer, internet connection, and landline phone.
  • Excellent problem-solving abilities and agility in decision-making.
  • Bilingual skills are advantageous.

Qualifications

  • A high school diploma or equivalent is required.
  • Experience in customer service or travel roles is preferred.
  • Self-motivated with the ability to work independently.

Career Growth Opportunities

We are committed to promoting from within and providing our employees with opportunities to advance their careers as they develop their skills and expertise.

Company Culture And Values

Our company prides itself on fostering an inclusive and supportive work environment, where each team member’s contributions are valued and encouraged.

Compensation And Benefits

We offer competitive compensation and a flexible work schedule, allowing you to harmonize your professional and personal life.

Employment Type: Full-Time

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Problem Solving
  • Decision Making
  • Self-Motivation
  • Verbal Communication Skills
  • Time Management

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