Development Product Owner - Data Management - Mid Level

Why USAA?

The Opportunity

We are the Member Operational Data Product Team, part of the Member and Master Data & Analytics organization. As a member of our team, you will have the opportunity to help define, prioritize, and partner with engineering to execute multiple key initiatives in the Member Data space. Current priorities include modernizing our systems; implementing greater automation and controls; and improving the quality, reliability, and timeliness of Member Data.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ. Relocation assistance is not available for this position.

What you'll do:

• Works with business and Subject Matter Experts to understand business strategy and vision and then writes, refines, accepts and prioritizes stories and/or features to support effective and compliant solutions while balancing investment and business value.
• Owns and maintains a prioritized work backlog for one or more Agile teams.  Product backlog includes complete user stories with acceptance criteria so that they are consumable and testable by the Agile team or program.  Reviews and accepts output of I/T and/or business development to ensure specified acceptance criteria have been completed.
• Serves as direct representative of the business with one or more delivery teams, representing the customers' perspective throughout the product delivery cycle.
• Participates in a cross-functional team of user experience partners, designers, business analysts, developers, testers and others to develop, execute and release in alignment with program and/or product road maps. 
• Partners with sponsors, stakeholders, and IT to facilitate, the translation of business requirements from relevant business processes, gaining a developing understanding of the needs, measures, and risks & controls for the improvement area. 
• Partners with change partners and key stakeholders to assist with preparing the business for the change and provides tactics and metrics for benefits, adoption, and risk. Leverages existing change management routines, as needed.
• Executes robust test plan (user acceptance testing, production validation).
• Demonstrates proficient knowledge in multiple business or system domains and capable of contributing to agile team at the project level.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor’s Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 4 years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line.
• Proficient knowledge of Microsoft Office products, applicable databases and project management tools.
• Proficient knowledge with multiple technical software delivery methodologies (i.e., Agile, Waterfall).
• Proficient Experience analyzing business requirements and ability to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements.
• Proficient understanding of Process Engineering methodologies and Change Management practices.
• Experience working independently to gather business requirements, process flows and use cases to develop and deliver on business capabilities within the approved methodology, writing user stories, and following the development process through user story acceptance.
• Analytical and problem-solving skills with demonstrated ability to identify, analyze issues and prioritize solutions/decisions.

What sets you apart:

• Experience supporting Agile engineering teams including JAVA Rest APIs, Kafka, or Talon development.
• Proven ability to decompose features into iterative stories for incremental product delivery guided by understanding of a product’s business and technical objectives.
• Proven success managing release processes including assessing and documenting testing, determining whether code meets product requirements, presenting working technology in demos, post release validation, and documentation of work completion.
• Experience in enterprise IT, data management, or shared services at a major financial institution.
• Experience managing delivery team roles and workflows in systems of record such as JIRA
• Experience managing execution and delivery of code development, from story writing to production, in a timely and predictable manner.
• Technical fluency: comfortable understanding and discussing technology concepts and how they impact consumer needs.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $81,770.00- $156,290.00.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.