Offer summary
Qualifications:
Fluent in English and Ukrainian, 1+ year OPI/VRI experience, Good knowledge of medical terminology, High school diploma in native language, International certifications in healthcare (optional).
Key responsabilities:
- Answer calls professionally according to code of conduct
- Take notes and use specific vocabulary during calls
- Render messages accurately without omissions
- Provide excellent customer service and facilitate communication
- Participate in training and report to team leader