Technical Writer

ABOUT ORIGIN

Origin partners with modernizing utilities to deploy and operate key business systems. Origin offers software, services, and managed solutions. We are steadfast in delivering the kind of trusted collaboration that utilities need and are proven to navigate industry change smoothly and efficiently. Check out Origin’s work, client success, culture, and career opportunities. We are on LinkedIn here. You might also be interested in learning about our product development and our managed solutions. 

JOB SUMMARY

The Technical Writer will be responsible for creating and managing responses to bids, Requests for Proposals (RFPs), and Requests for Information (RFIs). This individual will work closely with the Sales team and subject matter experts (SMEs) to develop compelling, accurate, and consistent content. Additionally, the writer will maintain a centralized response repository, ensuring up-to-date and accessible documentation for future use. The ideal candidate will be able to translate complex technical details into reader-friendly language, coordinate with multiple departments, and manage timelines effectively in a fast-paced environment.

ESSENTIAL JOB FUNCTIONS

Proposal Writing and Coordination  

• Develop, write, and edit responses to bids, RFPs, and RFIs.
• Collaborate with Sales, SMEs, and stakeholders to gather input and ensure proposals meet technical and customer-specific requirements.
• Align responses with the company’s product offerings, values, and objectives.

Repository Management

• Create and maintain a centralized repository of past responses and templates for reuse and reference.
• Continuously update repository content to reflect the latest product features and service offerings.
• Implement version control practices and ensure quick access to standard response elements.

Content Development and Review  

• Identify ways to present complex information clearly and logically.
• Analyze and improve existing documentation for consistency and effectiveness.
• Edit and proofread content to ensure high-quality writing that meets the company’s standards.
• Develop and refine templates for responses to streamline future bid processes.

Collaboration and Workflow

• Coordinate with cross-functional teams to gather required data for responses.
• Work closely with SMEs to ensure technical topics are appropriately addressed.
• Manage multiple tasks and deadlines, prioritizing work in a fast-paced environment.

REQUIREMENTS

Skills and Expertise

• Ability to learn common response strategies with a goal of independently completing some sections of an RFP response.
• Advanced level formatting and editing skills.
• Fluency in technical and common office software (e.g., Microsoft Word, Excel, Adobe Acrobat).
• Excellent written and verbal communication skills.
• Strong analytical and conceptual thinking abilities.
• Exceptional attention to detail and accuracy.
• Ability to prioritize, multitask, and manage time effectively.
• Proven ability to self-start and take on new challenges independently.
• Familiarity with content management systems (CMS) or document repositories is a plus.
• Knowledge of proposal best practices (e.g., APMP standards) is desirable.

Competencies

• Project Management: Ability to manage multiple projects and deadlines efficiently.
• Communication: Exceptional interpersonal skills to gather and interpret technical information from SMEs.
• Collaboration: Experience working with cross-functional teams to deliver high-quality results.
• Adaptability: Willingness to take on new challenges and thrive in a fast-paced environment.
• Detail-Oriented: Ability to ensure consistency and accuracy in all deliverables.

Experience Requirements

• 2-5 years of experience as a technical writer, ideally in bid writing or proposal development.
• Previous experience working on RFPs, RFIs, or complex documentation projects is preferred.

Education Requirements

• Bachelor’s degree in English, Communication, Business Administration, Technical Writing, or a related field, or equivalent experience.