Programmatic Account Lead

Yobi is a rapidly growing tech company in the behavioral modeling and personalization space. Our mission is to Ethically Democratize the AI Revolution. Since our founding in 2019, we have been busy assembling the largest consented user-behavioral dataset in the world outside the walled gardens of BigTech. We use that dataset to help companies, big and small, supercharge the work of their Machine Learning and Marketing teams in privacy protective ways. 

At Yobi we believe that every employee should be empowered to own 0-1 contributions and have the opportunity to achieve real impact - and scale that impact - on the business. If that sounds like an exciting opportunity to you, we want to hear from you. 

Yobi Highlights:

• Partnerships with Microsoft and Databricks

• Full remote or hybrid from several hubs (Boston, SF Bay Area, Seattle, NYC)

• Team of ML Experts who worked on cutting edge recommender systems and internal tools @ Amazon, Uber, Twitter, Meta, etc.

• Experts on the Product and Go-To-Market fronts who have taken ideas from concept to 9 figure revenue streams

Benefits:

• Competitive Base Salary

• Meaningful equity & financial upside - a real % of the company

• Health, Dental, Vision

• Flexible PTO

• 401k

Description of role:

As the first Programmatic Account Lead at Yobi, you will be responsible for developing and managing our strategic programmatic relationships. This role will ensure proper execution and that service levels are provided with best-in-class collaboration across internal and external teams. The Programmatic Account Lead will report directly to the EVP of Commercial and collaborate closely with the Commercial, Technology, and Product orgs to ensure alignment on account goals, data and delivery specifications, and delivery of services. This is an opportunity to build the customer success function at Yobi from the ground up.

Roles & responsibilities:

• Manage and grow a portfolio of key Yobi accounts, providing strategic recommendations and exceptional customer service to ensure they are performing & pacing optimally

• Fully own the customer lifecycle post-sale: successful onboarding, delivering customer outcomes through programmatic channels, and ultimately ensuring growth and renewal of our lines of business

• Monitor daily campaign performance to ensure 100% delivery and provide reporting highlighting KPIs, optimizations, and insights 

• Build great relationships with internal teams to identify ways to grow current accounts and help define features and enhancements to our products and services

• Coordinate and own the building of customer success and account management functions within Yobi

• Key KPIs and Metrics: Revenue, CSAT, NRR, Account Penetration & Growth, internal OKRs related to building and managing this function through Yobi’s growth phase

Qualifications:

• 3-5 years of programmatic experience (trading, agency buying, account management experience)

• 3 + years of client-facing work within digital advertising ecosystem

• Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced start-up environment

• Proven track record of growing accounts by forging a strong relationship with clients, understanding their objectives and recommending best strategies

• Experience with DSPs and other programmatic ad platforms, BI tools, CRMs, and large data sets

We prioritize attitude, culture, and general (technical) fit over matching perfectly into one of our job descriptions. If our mission and work resonates with you, we encourage you to apply. Tell us how you can help drive our products forward, even if you don’t feel like you are a perfect fit for some of the listings.