Revenue Cycle Cash Poster (F/T) - Remote

POSITION SUMMARY

The Cash Poster supports the overall Revenue Cycle operations and Optim Health to drive business values by posting all payments received against the accounts receivable in the various patient account systems. The Cash Poster is responsible for posting payments, researching missing payment, maintaining the lockboxes and responding to all posting related questions specific to Revenue Cycle in a timely manner. The Cash Poster is responsible for daily cash posting reconciliation to ensure accurate posting and recoupment processes are followed. Additional responsibilities include appropriately integrating and facilitating best practices, achieving efficiencies that align with the company's strategic plan while maintaining quality and customer service standards. 

ROLE AND RESPONSIBILITES

• Responsible for balancing the daily batches to the deposits.
• Researching missing payments and posting recoupments accurately.
• Ensures that all money and adjustments are applied to the appropriate account in a timely manner.
• Ensures all monies are correctly posted by close of month.
• Assures customer needs are met and where possible exceeded.
• Processes electronic 835 payment files daily. Work batch error reports and apply payments to correct accounts.
• Logs and maintains a daily cash control log of all payments received.
• Posts all batches of payments received in the daily Lock Box deposit to patient accounts, balancing each batch with the bank total.
• Posts contractual allowances from remittances when the allowance does not appear on the account.
• Researching missing payments and working clearing accounts.
• Post incoming checks and insurance deductibles if applicable; determine remaining balance and assign responsible to either another insurance company or patient.
• Participates in continuous quality improvement activities and teams.
• Assist other personnel in the performance of their duties as assigned and as workload permits. 
• Function as a relief for other personnel, as appropriate and to facilitate co-workers’ taking time off.
• Attends required meetings as requested.
• Position is subject to random audits by Manager.
• Communicates with, and coworkers in a professional and courteous manner.
• Performs, or assists with, other non-clinical duties as assigned by the Manager.
• Adheres to all Optim Health System policies and procedures.
• Performs other duties as assigned

QUALIFICATIONS AND REQUIREMENTS

High School Graduate or equivalent.

Must have knowledge of accounts receivable practices and medical business office procedures. 

Knowledge of basic medical coding and clinic operating policies and procedures. 

Knowledge of insurance agency reimbursement procedures and practices. 

Knowledge of using a computer, Excel Spreadsheets and other Microsoft Office programs and calculator.  

PREFERRED SKILLS AND ABILITIES

Data entry or 10 key preferred.

Ability to exercise professionalism in dealing with all levels of personnel.

Ability to communicate clearly and follow written and oral instructions.

Ability to balance batches and reconcile to bank deposit.

Ability to work with detailed information and to audit work for errors and make appropriate corrections.

Ability to examine documents for accuracy and completeness. 

ENVIRONMENT CONDITIONS AND DEMANDS 

Occasional stress due to workload pressure and meeting deadlines. Sitting for extended periods of time per day.  Requires hand-eye coordination, finger dexterity for data entry.  Must be able to view computer screens for long periods of time.