Account Director, Retail (12-Month Contract)

About Flipp

Flipp partners with the largest North American retailers and brands to deliver local promotions and savings to millions of engaged shoppers daily, driving superior returns on investments. 

We help people make smarter shopping decisions with autonomy and accountability. With rising living costs, Flipp's mission is crucial. Our Shopper Consideration Platform allows retailers and manufacturers to create digital experiences from their savings & deals content, aiding shoppers in deciding what to buy and where to buy it. Together, we make a difference.

At Flipp, you'll work with hungry, humble, highly intelligent and other-centered teammates. We challenge ourselves, learn by doing, and grow by developing new skills and perspectives. You'll be equipped to make an impact, realize your potential, and stay inspired every step of the way.

As an Account Director (Retail, Enterprise) at Flipp, you are responsible for leading successful partnerships with the largest retailers across North America, driving the strategic objectives and revenue growth for each account. You will be managing a team of Account Managers, Account Executives, and cross-functional teams including Operations, Partner Technology, Partner Insights & Analytics, Finance, and Media Sciences. Alongside the Director of Partner Development, you will be accountable to an annual quota to drive business results. 

You will leverage your leadership, coaching, and account management skills to drive strong long-term partnerships and flawless cross-functional execution for 5 – 10 accounts as the thought leader in your space.

What you'll get the opportunity to do:

•  You will own our business relationships with key senior contacts (Director+) to drive overall partnership strategy and vision. To grow and deepen the partnerships, as a PRM you will focus on ongoing external education (presentations, calls, and meetings) on the digital shopping landscape and the value of the Flipp platform. 
  You will create new relationships with existing partners to expand depth and breadth, with a focus on adding value for both Flipp and the partner.
• You are responsible for performance management, coaching and scaling a team of Account Managers and Account Executives. You will be responsible for supporting their career/growth plans at Flipp through ongoing training and feedback.  
• You will manage revenue and forecasting to meet quota goals alongside the Director of Partner Development, ensuring your team (Account Executives and Managers) are delivering against specific revenue opportunities.
• You will be an escalation point of contact for your accounts, managing ambiguous or CUSAT-sensitive situations that may pose a risk to the partnership. You will leverage your account management expertise and problem-solving skills to find win-win solutions for partners and internal cross-functional teams. 
• You will play a key leadership role on your team and the broader Business Development organization, responsible for embodying Flipp’s cultural principles, driving team health and cohesion, and identifying opportunities to drive efficiencies in PPS (People, Process, Systems)

What you'll bring to the team:

• 7+ years of sales experience in CPG, Digital Media, or Technology
• Experience managing large, complex accounts
• Demonstrated ability to drive strategy and alignment with Director+ level external contacts
• Experience managing/coaching team members
• Experience working with cross-functional teams internally and externally
• Proven ability to meet revenue goals and build strong partnerships based on joint value

Our promise to each other: