Technical Project Manager

Technical Project Manager 

Who are we and what do we do?   

Fruit was just the beginning. Since our founding in 1999, we’ve evolved over 25+ years into an industry leader and modern gifting destination for celebrating the moments that matter. In addition to a robust online e-commerce hub, our vast retail footprint includes nearly 1,000 locally owned and operated franchise locations globally.   

With offerings that go beyond our iconic fresh fruit bouquets to include baked treats, fresh flowers, dessert boards, platters, and more, our vast collection of delicious treats and innovative gifts are perfect for treating yourself and others.   

No matter the occasion or moment, there’s an edible® for that.  

Through all our incredible years, we’ve remained committed to our 5Ps:     

• Our promise– Experiences that WOW.  

• Our products–Remarkably fresh.  

• Our places– Interactive and creative.  

• Our people– Create special memories.     

• Our purpose–To celebrate what’s good in life.    

Purpose:  

We are looking for a dynamic Technical Project Manager to play a critical role in bridging business goals with technology execution. As a Technical Project Manager, you will drive strategic projects across all phases, aligning agile and waterfall processes to ensure seamless progress. You’ll orchestrate releases, track work through Monday.com, and provide high-level reporting to both internal teams and executive stakeholders. With ownership over project success, risk management, and continuous improvement, you will empower our technology organization to deliver meaningful outcomes that impact both the business and our customers. 

What That Looks Like Day-to-Day: 

• Lead with Impact: Drive collaboration between business leaders and technology teams to align priorities and execute strategic projects. Be the go-to person for navigating complex project phases, transforming agile work into actionable waterfall deliverables that meet business goals.
• Orchestrate Seamless Releases: Take charge of software releases, crafting workflows and schedules to ensure everything runs smoothly. From QA to production, you’ll orchestrate deployments that deliver with precision and minimal downtime.
• Monitor Success and Share Wins: Build intuitive Monday.com boards to track progress in real-time. Deliver insightful updates to technical teams and executive stakeholders, highlighting achievements and course corrections where needed.
• Validate and Align: Ensure that Business Requirement Documents (BRDs) and change requests align with company goals. Monitor work items and ensure the right people do the right tasks, driving the team toward successful project completion.
• Communicate with Influence: Bridge the gap between technical project tracking and business-level reporting, presenting meaningful insights and ensuring stakeholders stay informed at every stage.
• Solve Problems Before They Happen: Proactively identify risks and use retrospectives to refine processes. Your foresight will help eliminate roadblocks and pave the way for continuous improvement.
• Own the Metrics: Track project health with burndown charts and milestone progress reports, ensuring you always have a pulse on key metrics. Celebrate the wins and swiftly tackle challenges to deliver with confidence.

Requirements: 

• 3+ years of technical project management experience in software, e-commerce, or technology-focused environments.
• Strong grasp of agile and waterfall methodologies and ability to align them to business needs and project phases.
• Proficiency with tools like Monday.com and project management platforms for status tracking, reporting, and workflows.
• Exceptional communication skills to engage effectively with business stakeholders, executives, and technical teams.
• Experience managing releases and coordinating across multiple environments to ensure smooth deployments.
• Proactive problem-solving skills, including risk management and continuous improvement practices through retrospectives and post-project reviews.

What will set you apart: 

• Proven experience managing complex technology projects in e-commerce or high-traffic environments, ensuring smooth coordination between business and technical stakeholders.
• Exceptional release management skills, with a track record of executing seamless multi-environment deployments.
• Ability to bridge technical and business worlds by providing clear, insightful reporting tailored for executives and technical teams.
• Expertise in process optimization through continuous improvement initiatives, retrospectives, and proactive risk management.
• Advanced certifications (PMP, Agile, or Scrum) or experience with large-scale project management tools that drive efficiency and innovation.

What We Offer:    

• Onsite work environment with work-from-home flexibility, fostering collaboration and relationship building with peers, cross-functional partners and leadership.    
• The stability and resources of an industry-leading company successfully operating for 25 years, with the agility and innovation of a startup, allowing you to make a significant impact and shape our future.  
• Growth & Development – Each team member has a visible and immediate impact on the business, offering abundant opportunities for personal and professional growth as we scale in size and sophistication.  
• Healthcare plans that include health/dental/vision insurance, 401K Plan, company-paid life insurance and short-term disability, flexible spending account options and more.  
• Paid time off, including sick days & holidays to support work-life balance.  

We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, creed, color, religion, sex, sexual orientation, marital status, national origin, age, and disability, status as a veteran, Vietnam Era Veteran, or being a member of the Reserves or National Guard.