Sales Development Representative

Company

Softdocs is a leading remote enterprise Software as a Service (SaaS) company specializing in serving Higher Education and K12 institutions, as well as State and Local Government through Etrieve, an enterprise content management (ECM) platform. With a remarkable 25-year history, Softdocs is committed to promoting educational and governmental equity by eliminating inefficiencies. Our core values of candor, collaboration, curiosity, grit, and inclusivity shape our approach to providing innovative solutions.

Position

The Sales Development Representative helps Softdocs develop and build relationships with prospects in assigned market verticals. This position reports to the Manager of Sales Development and works closely across the go-to-market team. While not required, professionals with international SDR experience are highly valued. The role is100% remote.

Salary: $45,000-$55,000 base and an OTE of $75,000-$95,000 based on individual efforts.

Responsibilities

• Pipeline: Generate sales opportunities and pipeline via inbound and outbound campaigns
• Prospecting: Identify and research potential leads through various channels, including cold calling, email outreach, social media, and events
• Qualification: Conduct thorough qualification of leads to determine their suitability and level of interest in Softdocs
• Engagement: Initiate meaningful conversations with prospects to understand their business needs, challenges, and goals.
• Lead Nurturing: Build and maintain relationships with prospects through ongoing communication and follow-up to keep them engaged and interested in our offerings
• Discovery Call Setting: Schedule meetings, product demonstrations, or calls for qualified leads with our sales executives
• Continuous Improvement: Stay informed on SDR best practices and know how and when to implement them
• Data Integrity: Regularly maintain contact and account data within internal systems to ensure accuracy
• Events: Participate in trade shows and conferences at the local, regional and national levels
• Campaigns: Support the sales and marketing team with various campaigns and territory specific outreach efforts
• Feedback: Regularly provide and openly receive constructive and productive feedback with colleagues

What We Look For

• 1-2 years of experience in sales, lead generation, or customer service, preferably in an enterprise software environment
• Excellent communication skills with the ability to engage prospects through phone calls, emails, and in-person interactions
• Strong interpersonal skills with the ability to build rapport and establish relationships with diverse individuals
• Self-motivated and goal-oriented with a proven track record of meeting or exceeding targets
• Familiarity with sales enablement software such as Salesforce, Outreach, or others
• Ability to work independently as well as collaborate effectively
• International SDR experience is a plus

What We Offer

• Remote position – this role is 100% remote
• Benefits – Medical (PPO & HDHP w/ HSA and FSA options), Dental, Vision, 401K, Disability Insurance, $15,000 Life Insurance, flexible PTO, 13 Holidays, paid Parental Leave
• Remote Office Set-Up – we give you a stipend to purchase the laptop you’d like and supporting equipment you need to do your best work!
• Professional Development – you will develop your skillsets within and outside the role and have opportunities to excel professionally. You will have direct access to collaborate and learn from senior leaders within and outside your team

Applicants must be legally authorized to work in the United States. Final offers of employment are contingent upon the successful completion of a background check.