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Assistant Front Office Manager

Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

College degree in hotel management or related field, Previous experience in Front Office management, Strong commercial/business acumen, Experience with Front Office Systems, Fluent in English, written and verbal.

Key responsabilities:

  • Assist Front Office Manager in daily operations
  • Maintain quality in products and services
  • Design and run training sessions for staff
  • Ensure adherence to brand and SOPs
  • Drive upselling and collaborate with departments
Anantara Hotels & Resorts logo
Anantara Hotels & Resorts Hospitality: Hotels, Restaurants & Leisure XLarge http://www.anantara.com/
10001 Employees
See more Anantara Hotels & Resorts offers

Job description

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

You will assist the Front Office Manager in all matters relating to the day-to-day Front Office operation. You will support efforts to maintain the highest level of quality in both products and services including the design of training plans, and running of training sessions for all Front Office team members. You will help to ensure that all brand and Standard Operating Procedures are being adhered to and continue to capture best current practice in new SOPs relating to Front Office operation. It will be your personal responsibility to drive upselling within the Front Office Department, and to work together effectively with all other departments to ensure a great experience for all of our guests.

Qualifications

• College degree in hotel management or related field
• Previous experience in a Front Office management role
• Strong commercial/business acumen
• Experience with Front Office Systems
• Fluent in English both written and verbal

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Hospitality: Hotels, Restaurants & Leisure
Spoken language(s):
EnglishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Business Acumen
  • Collaboration
  • Training And Development

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