Field Service Technician - Hickory, NC

Grow your Field Service Tech career with a company that values its employees and rewards them for a job well done! 

Due to growth, we are seeking individuals with great relationship building and low voltage skills as an Experienced Field Service Technician in the greater Hickory, NC area.

We are proud to offer:

• Pay range:  $19 - $30 / hour
• Pay rate based on experience level
• Company vehicle
• iPhone and laptop
• Uniforms
• Tools
• Comprehensive benefits package to include medical, dental, and life insurance
• 401K with company match
• Excellent training program
• Steady, consistent work
• Growth opportunities!

In this key Field Service Technician position, you will travel within a 100-mile radius territory Monday through Friday each week installing, performing routine maintenance, and/or making repairs on a wide range of cash automation equipment including counters, recyclers, and ATMS.  You will build lasting relationships while providing excellent customer service.

Past successful candidates have had experience or backgrounds in installation or repair of office equipment, IT networking, fire alarm experience, electrical wiring experience, mechanical experience, POS systems, video surveillance, and/or security alarms.

 Responsibilities include:

• Install and repair machines.
• Upgrade software and hardware
• Diagnose system complications and perform repairs.
• Perform preventative maintenance.
• Effectively communicate with QDS team members
• Effectively communicate through Microsoft Outlook

Qualifications include:

• High school diploma
• 1+ years of experience as a field service technician.
• NCR Certification preferred, but not required.
• OEM ATM certification is desirable.
• People person! Friendly and sociable with great relationship building skills – ability to create an instant rapport with customers.
• Self-starter with good work ethic and ability to work independently.
• Clean and neat in appearance.
• Excellent customer service skills
• Ability to prioritize travel schedule.
• Basic math skills and computer skills
• Must be able to lift 50-75 pounds.
• Ability to read, interpret and follow diagrams and manuals.
• Ability to drive up to 6-8 hours per day.
• Clean driving record with valid driver’s license.
• Must pass a background check and drug test.

 Founded in 1983, Quality Data Systems (QDS) is proud to be a family-owned cash automation company that specializes in helping financial Institutions and retailers use the latest technology to automate cash handling. Our decades of experience and variety of products allow us to serve our customers by providing the best solutions to solve their specific needs. We are committed to helping our banking and credit union clients identify and deliver their Branch of the Future strategy. Our goal is to demonstrate how technology can impact on their bottom line and deliver a better customer experience. We work with our retail clients to create efficient cash handling processes and reduce the risk of theft with automation tools and technology.

For immediate consideration of this great Field Service Technician opportunity, please Apply Today!