Offer summary
Qualifications:
Post-secondary diploma required., Minimum one year insurance training beneficial., One year experience in insurance call center., Strong knowledge of group health and dental insurance required., Intermediate Microsoft Office Suite skills..
Key responsabilities:
- Provide accurate information via phone inquiries.
- Resolve member complaints and document outcomes.
- Process claim adjustments and communication with carriers.
- Respond to member emails within turnaround times.
- Maintain confidential records and logs.