Associate Financial Advisor

Grow your career with a growing organization

Whether they’re helping people reach their long-term financial goals or providing personal wealth management strategies, every associate contributes to changing the lives of those we serve for the better. When it comes to job satisfaction, that’s hard to beat. And from a personal satisfaction perspective, you’ll enjoy the freedom to support causes that matter to you and experience a truly inclusive work environment. Your future starts now.

As an Associate Financial Advisor, you will support existing Empower clients in Empower’s workplace plans. You will be responsible for key components to Empower’s growth initiatives including client retention, net promoter score, lifetime income score, and asset consolidation and growth. Through advisory conversations, your goal is to improve the financial lives of individuals on every call along the path to financial freedom.

The core business hours for this position are 8:00 am to 8:00 pm Eastern time.

What you will do

• Must possess knowledge of the participant’s financial portfolio objectives, asset composition and past historical information

• Must be able to explain and justify past returns in comparison to economic environment, while acknowledging long term goals

• Identifies, executes and follows up on opportunities to contract additional client assets while providing client retirement planning discussions.  Identifies trends and determines proactive solutions to maximize service quality and increase assets under management

• Goals and results oriented with high level of accountability to produce positive results that directly correlate to retention and increasing assets under management and participant growth for managed accounts

• Adheres to compliance/risk procedures and exhibits detailed attention to policy and procedures by focusing on the participant’s best interest

• Document information from conversations had with clients pertinent to business and relationship development to be referenced for follow- up calls

• Will perform aspects of financial planning for customer

• Must be general securities licensed to open Brokerage IRA’s and Taxable Retail accounts and perform trading in both accounts

• Trading equities, bonds, options, and ETF’s (among others) is a function of this dual registered role

• Must be able to facilitate withdrawals and transfers of assets into taxable accounts and brokerage IRA’s

• Will be responsible for best interest advice when appropriate

• Responsible for performing financial plans when appropriate for HNW plan customers

• Can act in a dually registered capacity when speaking to EAG clients and Empower Retail clients

• Must be able to enroll participants in the managed account offering in the Empower Retail account

• Will respond to inquiries regarding the Empower Retail managed platform

What you will bring

• Bachelor’s Degree required

• 2+ years of financial customer service experience or recent college graduate with appropriate business/finance degree

• Experience trading in equities, fixed income and options

• FINRA Series 7, Series 63, and Series 65 required, as well as FINRA fingerprinting

What will set you apart

• Strong written, verbal and presentation skills

• Previous experience working in a call center environment

• Past brokerage and mutual fund trading experience as well as Retail, IRA and/or 401K customer service experience

• Strong customer service background with a firm understanding of the diverse operational and investment needs of our customers

• Knowledge of current financial markets and retirement account operations is necessary

***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***

What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

• Medical, dental, vision and life insurance
• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business-casual environment that includes the option to wear jeans
• Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time — 16 hours per calendar year
• Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
• Business Resource Groups (BRGs) - internal networks that rally around common interest, experiences and identities such as race, ethnicity, gender, ability, military status and sexual orientation. BRGs play a vital role in educating and engaging our people and advancing our business priorities.

Base Salary Range

The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Equal opportunity employer •  Drug-free workplace

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics, are encouraged to apply.  All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. 

***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***

Job Posting End Date at 12:01 am on: