Remote Customer Service and Supply Chain Representative | WFH

Job Overview

We are looking for a dedicated and skilled individual to join our innovative team as a Customer Service / Supply Chain Representative. In this pivotal role, you will leverage your customer service expertise and supply chain knowledge to enhance operational efficiency and ensure the highest level of customer satisfaction.

Key Responsibilities

• Deliver exceptional customer service by accurately processing orders, maintaining comprehensive records, and swiftly addressing inquiries.
• Utilize Microsoft Excel for effective data management, including the execution of VLOOKUPs and spreadsheet organization.
• Develop and implement strategies to optimize supply chain processes, forecast inventory demands, and guarantee timely product delivery.
• Analyze raw data to generate actionable insights that facilitate informed decision-making.
• Manage purchase orders to support the seamless operation of supply chain functions.
  
  

Required Skills

• A minimum of 3 years of relevant experience in customer service and supply chain roles, demonstrating a track record of growth and impact.
• Strong customer service capabilities with a comprehensive understanding of supply chain logistics and management practices.
• Proficiency in Microsoft Excel, particularly in executing VLOOKUPs and managing data sets.
• Excellent interpersonal and communication skills, alongside proficient problem-solving abilities.
• Capacity to thrive in a fast-paced environment while managing multiple priorities, along with superior organizational skills and keen attention to detail.
  
  

Qualifications

• Bachelor's degree in Business Administration, Supply Chain Management, or a related field is preferred.
  
  

Career Growth Opportunities

Joining our team means being part of a forward-thinking organization that values professional development and offers robust career advancement opportunities.

Company Culture And Values

We pride ourselves on fostering a collaborative and supportive work environment that values diversity and inclusion. Our team members are encouraged to share ideas and contribute to the company's success.

Networking And Professional Opportunities

This role provides excellent opportunities for networking and collaboration, allowing you to connect with industry professionals and enhance your skill set through teamwork.

Compensation And Benefits

• Competitive salary commensurate with experience.
• Flexible remote working arrangements with occasional on-site meetings.
• Opportunities for professional development within a supportive framework.
  
  

Employment Type: Full-Time