Regional Manager - Victoria

We are looking for an experienced and inspirational for an inspirational superstar to join our VIC Regional team! If you’re a strategic retail leader with an entrepreneurial spirit and you are ready to join a fast-paced, game changing team – we’d love to hear from you!

Our Regional Manager are the ultimate conductors in MECCA's symphony of positivity, inclusiveness and high performing teams! In this role, you will partner closely with your retail leaders to drive store performance and nurture/uphold our culture through engaging, developing and retaining talent.

Along with leading your team of store managers to bring our strategic priorities and pipeline to life, your responsibilities will include:

• Building engagement with your team by ensuring your stores have a supportive, high performance culture, ensuring our customers (and team) look and feel their best at all times

• Being a strategic thought partner and ultimate MECCA values ambassador, ensuring a high standard of behaviour is consistently maintained within your network

• Identifying opportunities to improve store KPIs/metrics

• Ensuring your store portfolio is adequately staffed to provide the ultimate customer experience

• Continuing to drive the roll out of services and omnichannel technology into your stores

• Ensuring operational effectiveness across your store network

• Recruiting, onboarding and growing a talent pipeline across all roles, including hosts, specialists and managers

• Escalating issues and risks in a timely manner

What You Will Bring to the Team

Extensive retail leadership experience, strong interpersonal skills and a passion for operational effectiveness are essential to be successful as a Regional Sales Manager.

You will also be able to demonstrate:

• Extensive retail management experience, leading a retail region with 100+ team members for a minimum of 3 years

• Previous experience managing wage costs and budgeting, in line with business needs

• Strong commercial skills, with the ability to autonomously make decisions in line with your strategic objectives

• A pursuit of operational effectiveness with demonstrated back of house experience (highly desired)

• A genuine care about people, always seeing through the eyes of the customer and team to ensure the best experience

• An ability to think big and long-term, and drive change through influencing others

• Strong coaching communication style with an ability to lead with empathy in care whilst driving performance

• Organisational skills and a proven track record in operating within a remote role

• Previous cross-functional or support centre project exposure (highly desired)

Life at MECCA

We look for people who embody our core values, are passionate about innovation, and are willing to do whatever it takes to ensure our customers look and feel their best. Once you join our team, we will empower you to lead, to change the game, to ignite their inner entrepreneur and to embrace any opportunity for growth and development.

We believe in our people and what they are capable of, which is why our team members are rewarded right from the very beginning. Our team members enjoy some amazing benefits, including:

• Rewarding and recognising through a competitive salary package, annual salary review, bonus program, and amazing individual and team incentives

• Up to 40% discount at MECCA stores to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy

• Countless opportunities for education and development –including, Leadership Conferences,  training sessions, an online Learning Lab, access to amazing guest speakers including brand founders and business leaders and once in a life time events!

• A Parental Support Program featuring paid parental leave and ongoing superannuation

At MECCA, we constantly focus on innovating while providing a unique and supportive company culture, and we like to surprise and delight our team! To learn more about life at MECCA Brands, please visit https://www.mecca.com.au/retail-support-careers.htm