Offer summary
Qualifications:
Bachelor’s degree or customer support experience, Fluent spoken/written English, Excellent computer skills and knowledge of OS, Planning and organizational skills, Ability to manage confidential materials.
Key responsabilities:
- Provide technical support via email, phone, and live chat
- Coordinate with Engineering and Product Management on issues
- Develop positive customer and cultural relations
- Assist in updating technical documentation
- Support strategic initiatives as needed