Instructional Designer

Instructional Designer

Full-time

Remote

Department: Training & Development

Reports to: Manager of T&D

Travel: Up to 5%

FLSA: Exempt

ABOUT US:

As the premier leader in indoor active entertainment in the United States, Sky Zone owns, operates and franchises over 270 parks. We have over 500,000 members and more than 60 smile-inducing attractions, making it the active play destination for kids and kids at heart!

We specialize in hosting the most memorable celebrations through thousands of unforgettable birthdays, team, and school parties every year and have been recognized as a top franchise organization in Franchise Times’ Top 400 and Fast & Serious lists, as well as the Entrepreneur’s Franchise 500.

JOB SUMMARY:

Our team is full of energetic, passionate, fun, collaborative, future-thinking people who are all about making everything awesome. Sky Zone is growing, and we are looking for a driven professional with an inclusive mindset to join our Training & Development team as an Instructional Designer. The Instructional Designer creates company-wide (Corporate, Owned & Operated, and Franchise) training and development programs to support organizational growth goals and initiatives. This position reports to the Director, Training & Development and partners with leadership and internal stakeholders to design, develop, and maintain best-in-class experiences to engage team members and drive results. This is an Individual Contributor position in a remote work environment.  

QUALIFICATIONS:

• High school diploma or equivalent required.  Bachelor’s degree in Organizational Development, Instructional Design, Human Resources, Psychology, or related field preferred.
• 2+ years of demonstrated success in Instructional Design or related experience.
• Proficient in Microsoft Office Suite products.
• Proficient in learning authoring tools such as Articulate 360, Adobe tools, Camtasia, Vyond.
• Fluent in ADDIE instructional design theory and practical application.
• Workday Learning Management System (LMS) experience.
• Familiarity with project management tools.
• College degree and/or Instructional Design professional certificates.
• Assessment, design, development, and evaluation skills of instructional design.
• Effectively able to work in a high volume, fast-paced, rapidly changing, results-oriented work environment.
• Guest service mindset with the ability to prioritize workload and provide timely follow-up and resolution.
• Strong organizational skills and time management skills, coupled with a high level of attention to detail.
• Demonstrated ability to work within and handle multiple deadlines and competing priorities
• Must thrive in a remote cross-functional work environment.
• Collaborative approach to work that values feedback.
• Ability to think critically to support simplification and efficiency.
• Desire to drive innovation and continuous improvement.
• Strong desire to learn and grow in the learning and development field with an innate curiosity.
• Strong communication and interpersonal skills.

RESPONSIBILITIES:

• Design and develop Sky Zone multi-media training materials (web-based, print, ILT in-person and virtual) and learning experiences for participants and facilitators utilizing sound learning principles that connect with our various levels of team members using modern, innovative methods.
• Use solid instructional design methodology and adhere to Brand guidelines and voice when designing and developing these materials.   
• Create deliverables to include engaging courses, documents, objectives, scripts, storyboards, facilitator and participant guides, PowerPoint presentations, job aids, and knowledge assessments, etc.
• Collaborate with cross-functional stakeholders and SMEs on content need, design, and development to translate business content into learner-centered experiences.
• Maximize learning transfer, evaluate courses and materials, and support organizational strategies and goals.
• Partner to support LMS functionality, administer learning content, including SCORM loading, course creation, etc.
• Partner with other team members to perform analyses and impact of training experiences.
• Stay current on modern learning modalities, best practices, and emerging technology.
• Continually examine current practice to influence improvements and simplification.
• Perform course maintenance on an effective schedule.
• Occasionally, conduct train-the-trainer sessions and facilitate/support instructor-led/virtual environments.
• Develop a complete understanding of each associate audience, aligning and adapting as appropriate, and ensure relevance in all learning resources
• Participate in special projects as assigned.

PHYSICAL REQUIREMENTS:

• This position requires the ability to remain stationary while working on a computer with or without reasonable accommodation.

Compensation range is $75-$85 based on qualifications and experience.  Full-time employees at Sky Zone enjoy a competitive benefits package including medical, dental, and vision coverage along with a 401k plan with company matching.  Eligibility for 401k is based on age and tenure requirements. 

CircusTrix and its brands are proud to be equal opportunity employers.  We celebrate diversity and are committed to creating an inclusive environment for all team members.