Manager, Software QA

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

Manager, Software QA

Summary of Position

The Manager, Software QA works collaboratively with technical and management staff to ensure the delivery of quality software and is responsible for the hands-on management of Software QA Engineers and their deliverables. 

Essential Duties and Responsibilities

• Provide hands-on leadership to Software QA Engineers and offshore teams and play an integral role in complete end to end verification of the company software systems and components. 

• Plan, execute and manage complex end-to-end testing with multiple dependencies. 

• Encourage skill and career growth development within the direct reports in parallel with ongoing mentorship and support. 

• Work closely with product owners and developers to meet QA commitments and align delivery priorities with business objectives. 

• Participate in continuous improvement of the software quality assurance process to maximize discovery of defects before software release. 

• Coordinate and perform debugging and root cause analysis of product issues or defects. 

• Review readiness and approve regular releases in accordance with established procedures and best practices.

Required Qualifications 

• Strong knowledge of Python and Groovy

• Strong knowledge of CI/CD (Jenkins)

• Strong knowledge of version control and branching strategies (GitHub) 

• Strong understanding and hands-on experience with test automation frameworks

• Solid knowledge of automation for end-to-end and integration testing (Web, Mobile, and API)

Preferred Qualifications

• Experience with BDD frameworks (Robot Framework preferred)

• Knowledge of cloud-based systems (AWS, Azure)

• Knowledge of containerization tools (Docker, Kubernetes)

• Knowledge of test management tools (TestRail, Jira)

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Why Join Teladoc Health?

A New Category in Healthcare:  Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.  

Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.  

Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.  

Focus on PEOPLE:  Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment. 

Diversity and Inclusion:  At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.  

Growth and Innovation:  We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.  

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.