Publitas empowers businesses to deliver paperless discovery-commerce experiences that engage, inspire, and have the potential to reach more customers than was ever possible. We combine a healthy dose of persistence with the will to embrace crazy ideas and push new boundaries. Guided by a desire to do things better, we want to improve the world around us.
Position Overview: We are seeking a skilled and detail-oriented IT and Security Administrator to join our team. The ideal candidate will have extensive experience in IT system/service management, SaaS environments, and compliance administration (GDPR, ISO). This role offers the opportunity to shape IT infrastructure and ensure compliance within a dynamic SaaS company.
If you're passionate about technology, process improvement, and compliance, we encourage you to start the application process by completing our screening questionnaire.
System Administration: Manage and maintain the IT infrastructure for a mid-sized company.
IT Support: Provide internal first-line support, including troubleshooting issues related to hardware and SaaS-based collaboration services.
Compliance Management: Administer compliance protocols, including GDPR, ISO standards, SOC II, and other relevant regulations. Ensure audit readiness, maintain documentation, and ensure systems are operating in accordance with these standards.
SaaS Management: Oversee the deployment, cost, and administration of SaaS platforms, ensuring that cloud-based services are effectively integrated into the company's operations.
Process Improvement: Collaborate with various departments to introduce and manage new processes, ensuring that technology solutions align with organizational goals. Champion continuous improvement and drive the adoption of best practices.
Documentation: Create and maintain detailed documentation for IT systems, processes, and compliance activities.
This challenge will suit you if:
Experience: Minimum of 4 years of experience in IT system/service management, preferably within a SaaS company.
Technical Skills: Strong knowledge of system administration, with a background in managing IT and SaaS infrastructure and tooling.
IT Support: Experience providing IT support for internal users. Must be comfortable handling helpdesk tasks and troubleshooting.
Compliance Knowledge: Proven experience managing compliance-related activities (asset reviews, access reviews, risk assessment frameworks). Familiar with external audit processes and was a part of an audit before..
SaaS Expertise: Experience working with SaaS platforms, including integration, administration, and maintenance (Google Workspace, Hubspot, Adobe, NGAV solutions)
Basic Automation Skills: Ability to create scripts and snippets to process data (audit logs, privilege matrixes, settings)
Attention to Detail: A methodical and detail-oriented approach to managing systems, compliance, and processes.
Process Enthusiast: A keen interest in optimizing processes and understanding how technology can support business objectives.
Always Staying Up-to-Date: Consistently staying informed about the latest technologies and market changes in the relevant field, with the ability to develop improvement plans that keep our systems and tools state-of-the-art.
Strong Communication Skills: Ability to collaborate with cross-functional teams effectively.
Multitasking: Capable of handling multiple tasks and priorities in a fast-paced environment.
Proactive Attitude: Eager to learn and adapt to new technologies and methodologies.
Competitive, market-related compensation
Twenty-five vacation days per year and your National Holidays off.
Work from anywhere you desire.
A monthly shared office space/co-working allowance.
A one-time home office setup stipend.
A top-of-the-line MacBook.
Monthly wellness allowance to stay healthy while working remotely.
Annual retreats in some of the greatest cities in the world.
Free books in Kindle and Audible store.
We'll challenge and support you to get the most out of your potential through personal 1-1 sessions.
Please also have a read through our Recruitment FAQ
Publitas is proud to be an Equal Opportunity Employer. We strive to create an inclusive environment that empowers our employees all over the world. We want you to feel welcome, respected, and valued for who you are — it's our differences that make us stronger! We celebrate diversity and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Publitas welcomes all, we invite you to apply and join us!
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