Offer summary
Qualifications:
Bachelor’s degree in relevant field, 5+ years in technical support or consulting, Experience with Kubernetes and observability solutions, Great understanding of customer lifecycle management, Excellent problem-solving and communication skills.
Key responsabilities:
- Serve as primary technical contact for clients
- Design and assist customers on observability maturity journey
- Provide troubleshooting, implementation, and optimization support
- Conduct technical reviews, training sessions, and create documentation
- Act as customer advocate within the company