Sr. Business Analyst (E-Commerce Development) | WFH

ATWIX241

About Penbrothers

Penbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.

About the Client

Our client is a full-service eCommerce agency with a proven track record of delivering innovative solutions to their clients. They specialize in award-winning digital transformations, delivering end-to-end implementations, design and development, performance improvements, ongoing maintenance and support. Today, they are one of the longest serving and highly-certified members in the Magento Community.

About the Role

The Senior Business Analyst will play a key role in supporting multiple e-commerce projects. The Senior Business Analyst will work remotely, collaborating with a global team across multiple time zones, to deliver best-in-class e-commerce solutions.

The ideal candidate will have 5-7 years of experience as a client-facing e-commerce business analyst, with a strong background in writing user stories, functional and technical requirements, and supporting Agile methodologies.

What you’ll do

Requirements Gathering and Analysis:

• Collaborate with clients to gather and analyze business requirements for e-commerce projects.
• Write functional requirements documents, clear and concise user stories based from the business requirements gathered to ensure alignment with project goals and objectives.

Agile Methodologies:

• Facilitate refinement meetings with clients to refine and prioritize product backlog items, ensuring they are ready for Sprint planning.
• Support Agile development teams by providing ongoing clarification and guidance on requirements throughout the Sprint.

User Acceptance Testing (UAT) Support:

• Assist in the development of UAT test plans and test cases based on business requirements.
• Support UAT execution by coordinating with stakeholders, facilitating test sessions, and documenting test results.

Documentation and Reporting:

• Write and maintain comprehensive project documentation, including requirements documents, process flows, and technical specifications.
• Create and manage reporting dashboards to track project progress, risks, and issues, providing regular updates to stakeholders.

Coaching and Mentorship:

• Coach and mentor more junior Business Analysts, providing guidance on best practices, techniques, and tools. This is more operational leadership and less people management.
• Foster a culture of continuous learning and improvement within the Business Analysis team.

New Business Support:

• Support new business and sales activities by assisting in the preparation of proposals, RFP responses, and client presentations.
• Collaborate with Sales and Solution Architect teams to understand client needs and develop tailored solutions.