Offer summary
Qualifications:
High school diploma or equivalent, Proven experience in customer service, Excellent verbal and written communication, Strong problem-solving skills, Familiarity with customer support software.
Key responsabilities:
- Act as primary contact for customers via phone, email, and chat
- Handle customer inquiries and feedback empathetically
- Troubleshoot technical issues and guide through product usage
- Process orders, returns, and refunds accurately
- Maintain accurate records of customer interactions