Systems Engineering Industrial Placement (Customer Support)

Job Description:

At Leonardo, we have an exciting opportunity for a Systems Engineering Industrial Placement to join our team within the Customer Support and Service Solutions (CS3) line of business.

The CS3 line of business operates across the UK, providing innovative and invaluable support solutions to our customers. We help to ensure the availability of front-line capability wherever and whenever required.

The Opportunity

Leonardo’s Industrial Placement programme offers a paid placement (£25,000) to develop your knowledge and skills you require to become an engineering or business professional of the future.

On our programme you will engage with challenging and exciting project work, and deliver innovative business or technical solutions as part of a team of subject matter experts.  Throughout the programme you will receive coaching and support from your team to achieve your objectives as well as your personal development goals.  You will gain a wide array of experience on your placement that you can apply to your academic studies and future career. 

At Leonardo we value individuals who continuously demonstrate a dedication to their personal development, and successful completion of an Industrial Placement with Leonardo can lead to an offer on our Graduate Development Programme.  We are looking for highly motivated individuals who are willing to take on a challenge to fill our industrial placement roles, and we will demand a high degree of customer focus and work performance from you in order to meet our operational challenges.  If you are willing and able to commit to giving your best performance, you will find Leonardo a very rewarding place to work!  

What you will do as a Systems Engineering Industrial Placement (Customer Support)

You will be part of a team working alongside leading engineers, using new technology to solve customer problems.

 You will be engaging with a wide variety of stakeholders to understand their needs at all stages of the engineering lifecycle.

There are several Systems Engineering Industrial Placement roles available in CS3 – your role will be in one of the following three areas:

• Support Solution Design: Conceptual design and development of new support solutions and services, including those for transformational RAF and Army programmes and Team Tempest

• Technical Support: Hands-on testing and repair of some of our in-service equipment, across helicopters and fast jets. You will be able to work on electronic-based systems, as well as associated test equipment

• Digital: Application of digital tools and methodologies to help understand how our equipment performs when it is being used by our customers, and how effective our support solutions are

As part of the application process, you will have the opportunity to explore which area would be the best fit for you. Alongside your main role, you will also have the chance to take part in a project with other early careers individuals.

Throughout your Industrial Placement, you will receive coaching and support from your team, including our dedicated CS3 Early Careers Manager, to achieve your objectives as well as your personal development goals. There will also be opportunities to get involved in STEM activities with local schools and universities. 

This role can be based at either our Luton or Edinburgh site. It is likely to include travel, both within the UK and possibly also abroad, to provide in-person support to our customers. Leonardo also operates a Custom (hybrid) working model that allows our employees to split their time between attending the workplace and working remotely.

Key Responsibility Areas

Dependent on the specific role, you will do a combination of the following:

• Use technical expertise to solve problems, generate ideas and be pro-active within the team.

• Develop practical skills in engineering design, development and verification for complex solutions, understanding key processes and technologies.

• Develop and apply your academic knowledge to undertake various activities across the engineering lifecycle, delivering to agreed performance targets, including cost and schedule.

• Work closely with engineers across multiple disciplines.

• Visualise and understand customer problems.

• Capture and manage customer requirements.

• Data analysis, modelling, visualisation and dashboard development.

• Complete tasks to a high standard and in accordance with appropriate processes and procedures.

• Take an active role in engineering process improvement.

Qualifications

All of our Industrial Placement roles require you to be currently studying a relevant degree discipline such as Physics, Mathematics, Engineering, or other STEM subject degrees.

Please note that in order to apply for this opportunity you must be eligible for UK Security Clearance. Normally this is to the level of Security Check (typically known as “SC”) for our business which includes having a minimum of five years permanent residency in the UK.

Life at Leonardo

With a company funded benefits package, a commitment to learning and development, and a flexible approach to working hours focused on the needs of both our employees and customers, a career with Leonardo has never offered as many opportunities or been more accessible to as many people

• Flexible Working: Flexible hours with possibility of some hybrid working.

• Company funded flexible benefits: Access to private healthcare, dental schemes, Workplace ISA, Go Green Car Scheme, technology and lifestyle options (£500 annual allowance)

• Holidays: 25 days plus bank holidays, option to buy/sell leave and to accrue up to 12 additional flexi leave days per year

• Pension: Award winning pension scheme (up to 10% employer contribution)

• Wellbeing: Employee Assistance Programme with access to free mental health support, financial wellbeing support and network groups to demonstrate our ongoing commitment to diversity & inclusion (Enable, Pride, Equalise, Reservists, Carers)

• Lifestyle:  Discounted Gym membership, Cycle to work scheme

• Training: Free access to more than 4000 online courses via Coursera

• Referral Incentive: You can earn a reward for successfully referring a friend or family member

To find out about all of our Company benefits please visit: http://www.uk.leonardocompany.com/people-careers/people/company-benefits

At Leonardo, we are strongly committed to supporting all our people, and, as society and the environment we work in changes, our approach to Inclusion and Diversity continues to evolve and adapt to reflect this. A culture of inclusion goes on to create an environment for greater collaboration, innovation and opportunities to develop as an organisation. If you are willing and able to commit to giving your best performance, you will find Leonardo a very rewarding place to work!  

What are you waiting for?

Leonardo is one of the biggest suppliers of defence equipment to the UK MoD,  come and be a part of a community and work with some of the most talented engineers in the UK on some of the most exciting projects around!

Don’t delay – these roles attract high competition so APPLY NOW to avoid disappointment.

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