Department: Corporate Services
Position type: Contract role until April 2025 (Inside IR35), Full-Time
What the hiring manager says
The Project Services Team in the GSMA provides project and portfolio management capabilities to deliver change initiatives across the mobile industry. Working in close partnership with technical and subject matter experts within the GSMA and from across the mobile industry, the Project Services team manages a wide range of Technology, Advocacy, Product Development, Corporate, and Marketing and Events initiatives.
Project Services is the delivery engine for projects, and centre of excellence for project management standards through the GSMA. As well as delivering projects to agreed cost, quality and timelines in a standard manner, the Project Services team maintains a strong focus on delivering benefits to our members and to the mobile industry.
As a Senior Go-to-Market Project Manager in the Project Services team, you will be responsible for the delivery of high-profilemultiple GSMA Open Gateway Market Champion initiative go-to-market projects in target markets and to provide project leadership to the team delivering these projects.
Top class delivery of go-to-market project objectives and deliverables, on time, on budget and to the expected quality, will be the key measure of success.
An ability to apply high-level stakeholder management techniques to a wide range of stakeholders, both internal and industry wide is essential in our project management roles. This includes creating and delivering effective stakeholder management plans and reporting project progress effectively to the Head of Project Delivery, Head of PMO Portfolio Director and relevant senior project sponsors & leads. relevant project sponsors.
As a Senior Project Manager, you will:
Facilitate and deliver a collaborative go-to-market initiatives with mobile operators and ecosystem players in target markets
Ensure Antitrust practice through diligently observing & enforcing agreed protocols
Map out project stakeholders interests, influence and dynamics
Implement an effective stakeholder and communication approach to manage & influence multi-level stakeholders for project success
Prepare & co-Chair efficient and effective internal and external / operator project meetings (up to C-level) and follow-up on the meeting outcomes
Engage and influence C-level executive stakeholders (internal & external) effectively to shape and progress high-profile projects in target markets
Establish clear roles & responsibilities, and secure resources required for the project/programme with ecosystem champions and partners as well as with internal stakeholders
Implement effective project/programme governance for decision-making and transparency
Scope, Plan & Manage large-scale complex and/or multiple projects across the project services portfolios with excellent planning, control measures and communication techniques
Prepare & present management-level view of projects/programmes to C-level stakeholders
Deliver a variety of project types to time, cost, and quality, escalating risks and issues proactively
Apply knowledge and demonstrate excellent and appropriate project management methodologies to planning cycles, such as Agile and Prince2
Conduct effective stakeholder and communication management techniques, conveying information to a variety of multi-level stakeholders
Work closely with the PMO Portfolio Director to provide consistent, high quality management information to senior stakeholders
Manage project budgets, financials and procurement, in adherence to GSMA processes and within agreed tolerances, always seeking to maximise value and reduce external expenditure
Support Portfolio DirectorsHead of Project Delivery & Head of PMO in developing effective business project management processes in collaboration with team members
Gain an overview of the different activities across the GSMA and identify opportunities for collaboration
Lead teams and build positive and effective relationships with team members, mentoring and collaborating to achieve success
The successful candidate will report into the Head of Project Delivery
This is a hands-on project management role; successful candidates are required to be self-motivated and able to work autonomously to a high standard.
The ideal candidate will display the following qualities:
Experience of managing cross-functional local and cross-organisational projects in a global matrix programme settings
Previous experience facilitating & delivering a collaborative initiatives with mobile ecosystem players, governed by Antitrust rules.
Diligent in applying and facilitating antitrust practice & rules
Track record of successfully managing Go-to-market projects & Product Development projects with practical experience managing product development & go-to-market lifecycles,
Familiar with working with either Enterprise Solutions or Application Developers – demand, API development, development community engagement.
Comfortable operating with a level of ambiguity
Able to adapt approach and communication to the needs of different audiences (seniority, interests, etc.).
Solid experience in managing significant project budgets and applying the relevant change control tactics as required
Demonstrate effective stakeholder management and networking skills to build effective internal and external working relationships
Able to absorb complex information and communicate effectively at all levels to both expert and non-expert audiences
Applies knowledge and experience in analysis and problem solving
Possess excellent verbal and written communications skills, demonstrating clear and concise communications and written fluency in English & Local languages
Can prepare and confidently present to a variety of audiences up to C-suites, and conducts excellent presentation and information sharing practices
Experience of working in an international and cross cultural environment
Understanding of and a proven willingness to gain understanding of broader operator compliance and governance topics
Commercial understanding of project outcomes and how these relate to an organisation’s P&L
Actively seeks and responds to learning and development opportunities
Role model the GSMA’s values and contributes to a positive work environment and can be relied on to consistently follow through on commitments.
Contract type
Short term Contractor
Worker type
Contingent Worker
What We Offer
Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.
In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.
To learn more about the GSMA, visit our career site, our LinkedIn page and our Twitter page.
Being You at the GSMA
We care deeply about diversity, equity and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important, so flexi-time and remote working is available to all staff. We're keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics. The sucess of the GSMA year on year will continue to be contributed by people from all walks of life.
GSMA Values
Our values not only drive our culture – they shape how we work and interact inside and outside our global organisation.
Passionately driven
We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact.
Insightful leaders
We continually develop and engage our expertise, insight and creativity so that we’re always ready to respond to the changing landscape with authority, agility and nuance.
Stronger together
We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other’s successes and constantly asking how we can help.
Underpinning our values is our collective mindset to show up purposefully as good human beings every day, in every situation. When we’re at our best – we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we aren’t at our best and the pressure is on – we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play.
