Systems Engineer (Active Directory / O365)

Company Summary:

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing, and making a difference.

At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post, and a Best Place to Work in Asia by World HRD Congress

Please check www.deltek.com for more information.

Business Summary:

The Deltek Information Technology team provides technical support, services, and applications to Deltek's global workforce. We are dedicated to finding innovative ways to help our employees maximize their productivity and exceed their business goals. If you're a world-class problem solver looking to be part of a diverse, dynamic, and collaborative team – join us as we power success for all of Deltek.

Position Responsibilities

• A strong understanding of Group Policies to standardize and secure configurations across the organization.
• Manage the full implementation of Windows LAPS to maintain local administrator account passwords effectively.
• Design, deploy, and maintain Active Directory structures aligning with organizational requirements and best practices.
• Create, modify, and manage user accounts, groups, and permissions for secure access to network resources.
• Investigate and resolve issues related to AD, DNS, DHCP, GPO, DC, and DNS promptly.
• Implement security measures to protect against unauthorized access and ensure compliance with industry regulations and internal policies.
• Establish and maintain reliable backup and recovery processes for Active Directory.
• Collaborate with IT teams to integrate Active Directory services with other systems and infrastructure components.
• Manage and administer Office 365 tenants, including user provisioning, license management, and access controls.
• Monitor and maintain the health, performance, and security of Office 365 services.
• Configure and troubleshoot Exchange Online, including mail flow, mailbox migrations, and security features.
• Support and troubleshoot Office 365 applications and Outlook issues; stay updated with the latest features and updates.
• Collaborate with IT teams to integrate Office 365 services with on-premises systems and other applications.
• Implemented and managed Microsoft Intune for device management, including deployment, configuration, and policy enforcement.
• Troubleshoot Intune-related issues to ensure smooth device management operations.
• Manage certificate requests related to different servers.
• Create and maintain comprehensive documentation for Office 365, Windows Server, and Active Directory configurations, policies, and procedures.
• Manage physical servers remotely and in on-prem environments.
• Manage operational work tracked in the ServiceNow IT ticketing system.
• Perform other tasks as needed.

Qualifications

• Minimum 5 years’ experience with Active Directory, including AD topologies, site management, and Azure AD integration
• In-depth understanding of Office 365 services, including Exchange Online, SharePoint Online, OneDrive for Business, Intune, and Teams
• Proficient in Active Directory Certificate Services
• Skilled in PowerShell scripting for Office 365 and Windows administration and automation
• Excellent troubleshooting skills with the ability to diagnose and resolve complex issues
• Solid understanding of networking, DNS, DHCP, Active Directory, DC, and GPO related to Windows and Office 365
• Strong communication skills for effective interaction with technical and non-technical stakeholders
• Extensive experience with Windows Server administration
• Proficient with software deployment tools.