Offer summary
Qualifications:
Technical Degree in Computer Science or relevant experience, Professional experience in software development, testing or customer services, Ability to analyze modern programming languages, Experience with various operating systems and computer networks, Knowledge of cloud and virtualization technologies.
Key responsabilities:
- Solve customer-reported problems with SaaS products
- Interact with diverse customer technology ecosystems
- Work with customer application specialists to resolve issues
- Collaborate closely with development and product management
- Participate in training for new features and suggest product improvements