Offer summary
Qualifications:
1 year in customer service/sales, Fluent in Ukrainian, Intermediate English, Proficient in PC skills (Word, Excel), Ability to work night shifts, Experience in client cooperation.Key responsabilities:
- Communicate with VIP clients via multiple channels
- Analyze customer complaints and actions
- Create individual activation plans for customers
- Monitor client activity for reactivation
- Work with high-value client deposits/withdrawals