Director - Client Accounts

Job Description

The Director - Client Accounts at Argano is responsible for the strategic oversight and expansion of client accounts. This executive role focuses on developing long-term relationships with key clients, driving revenue growth, and ensuring the highest level of customer satisfaction. This Director role involves high-level client interactions and managing a portfolio of high-value accounts.

Responsibilities

• Develop and execute comprehensive client account strategies.
• Align client account plans with Argano's business objectives.
• Establish and nurture relationships with senior client executives.
• Lead client presentations and negotiations to secure new business.
• Drive revenue growth through effective account management and expansion strategies.
• Identify and capitalize on opportunities for upselling and cross-selling.
• Lead and mentor a team of senior account managers.
• Ensure team alignment with strategic goals and objectives.
• Track account performance metrics and implement improvement plans.
• Report on account status and revenue projections to senior leadership.
  
  

Minimum And/Or Preferred Qualifications

EDUCATION

• Bachelor's degree in business, Finance, Accounting, or related field, expected.
• MBA, relevant master's degree, or PhD preferred.
  
  

Experience

• 10+ years of experience in sales, business development, or revenue management.
• Proven track record of managing client relationships and meeting revenue targets.
• Proven ability to manage large, complex accounts and deliver revenue growth.
• Experience in the business and technology services industry is preferred.
  
  

Skill Requirements

• Visionary Leadership: Ability to set a clear vision and inspire the team to achieve it.
• Influence and Persuasion: Strong influencing skills to drive client decisions and company initiatives.
• Collaborative Skills: Ability to work effectively with cross-functional teams.
• Cultural Awareness: Understanding of diverse client cultures and adapting strategies accordingly.
• Mentorship: Skilled in mentoring and developing junior staff members.
• Strategic Account Management: Advanced skills in managing and growing strategic accounts.
• Market Analysis: Ability to conduct market analysis to identify new business opportunities.
• Sales Strategy Development: Expertise in developing and executing comprehensive sales strategies.
• Contract Management: Proficiency in managing complex contracts and agreements.
• Technology Integration: Knowledge of integrating Argano's solutions into clients' existing technology stacks.
  
  

About Us

Argano is the first of its kind: a digital consultancy totally immersed in high-performance operations. We steward enterprises through ever-evolving markets, empowering them with transformative strategies and technologies to exceed customer expectations, unlock commercial innovation, and drive optimal efficiency and growth.

Argano is an equal-opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.